User ManualTable of ContentsIn this Guide1Other Information1Publications1On the System1The Web1Our Help Desk1USPS Requirements1Safety Requirements1Telephone Safety1Introducing the Mailing System2Features and Benefits2IntelliLink Control Center2Energy Star Compliance2Postal Security Device2Communications Options2Equipment Options2Reporting and Accounting2Advertisements and Inscriptions2Permits2The DM1000 Exterior Features2The DM1000 Interior2IntelliLink Control Center2Equipment Specifications2Material Specifications2Mail in a Minute3Preparing Your Mail3Running a Piece of Mail3Printing a Postage Tape3Navigating Hints4Applying Postage and Running Mail4Determining the Correct Mode4Preparing Your Mail4Key In Postage4W-O-W4Weigh First Piece4Differential Weighing4Manual Weight Entry4Attached Scale4Attached Scale - AutoTape4Print Permit4Time and Date Stamp4Seal Only4Selecting/Deselecting an Account4Selecting a Country4Entering a ZIP/Zone4Meter Stamp Options4Using Confirmation Services4Adding Postage to a Piece of Mail4Changing the Date4Clear Batch Count4Navigating Hints5Overview of Mailing System Setup5Setting the Display Language5Volume Control5Selecting Autostart.5Setting the Date and Time of Day5Setting Up A Supervisor Password5Setting A Lock Code5Setting Postage By Phone®5Adding an Optional Printer5Configuring Funds Warnings5Configuring Low Ink Warnings5Configuring System Timeouts5to Pitney Bowes5Defining Custom Presets5Feature Code Enabling5Taking the Meter Out of Service5Postage By Phone®6Your Postage Meter6Meter Inspections6Rekeying6Managing Your Postage Funds6Analog Phone Line6Postage Meter6Account Balance6Adding Postage6Postage By Phone Account6Moving Your System to New ZIP Code6Update Calls to Pitney Bowes6Navigating Hints7Overview of Accounting7Account Setup Procedures7Viewing Accounts or Subaccounts7Creating Accounts7Creating Subaccounts7Editing Accounts7Setting an Account Period7Turning Accounting On or Off7Deleting Accounts & Subaccounts7Protection On or Off7Resetting (Clearing) All Accounts7Accounts” On or Off7One Account to Another7Setting the Station ID7Selecting the Account Type7Your Accounting System Features7Organizing Your Accounting7Introduction8Printing a Report8Selecting a Report8Single Account Report8Multi-Account Summary8Last 5 Refills8Confirmation Services Report8Permit Mail Report8Account List Report8Funds Report8System Setup Report8Error Report8Job Report8Data Capture Report8Maintaining Your Mailing System9Cleaning the Exterior of the Machine9Filling the Flap Moistener Bottle9Filling Tape Moistener Bottle9Cleaning the Moistener Brush9Changing the Moistener Brush9Installing a Roll Tape9Cleaning the Deck Sensors9Cleaning the Flap Array Sensors9Replacing the Ink Cartridge9Maintaining the Printer9Print Test Pattern9Cleaning Printer Nozzles9Checking the Printhead9Changing the Printhead9Updating Your System9Flap Moistening10Tape System10Mail Transport System10IntelliLink Control Center10W-O-W Errors10Printing Problems10Problem Adding Postage10Getting Help10Ordering Supplies11PB Supply Catalog11Frequently Ordered Supplies11Ink Cartridges11Tape11Sealing Solution11Maintenance Kits11Inscriptions11Advertisements11Permits11USPS Supplies11Size: 5.83 MBPages: 177Language: EnglishOpen manual
User ManualTable of ContentsAlerting Messages4FCC Compliance4FCC Compliance of Modem5Pitney Bowes Contact Information List7Chapter 1 - Read this First7Chapter 2 - Meet the DM Series™ Digital Mailing System7Chapter 3 - Mail in a Minute7Chapter 4 - Running Mail7Chapter 5 - Mailing System Setup7Chapter 6 - Adding Postage7Chapter 7 - Standard Accounting7Chapter 8 - Reports7Chapter 9 - Maintaining and Updating7Chapter 10 - Troubleshooting7Chapter 11 - Supplies and Options7Chapter 12 - Specifications7Appendix A - Glossary7Index7PB Web Sites9Our Help Desk9Postage By Phone® System9Pitney Bowes Supplies9What’s in this Guide12Other Information12What You Need to Know13USPS Requirements13Safety Requirements13Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.13U7PS Power Stacker15If your stacker has an AC adapter to power the stacker:16Important Information About Powering Off Your DM Series™ Digital Mailing System16Introducing the DM Series™ Mailing System18Features and Benefits18ENERGY STAR® Compliance18Postage Security Device18Easy-to-Use IntelliLink® Control Center18Variety of Communications Options19Ability to Use Other Pitney Bowes Equipment19U7PS Power Stacker.19Mail Machine Interface19Accounting and Reporting20INVIEW™ Accounting20Budget Manager20Business Manager20Advertisements and Inscriptions20Shape Based Rating20Optional Permits20Parts of the Mailing System21Mailing System Exterior21The Digital Mailing System Exterior22Mailing System Interior23The IntelliLink® Control Center25Function Keys25The Main Screen27Connectors on the Back of the IntelliLink® Control Center28Mail in a Minute30Preparing Your Mail30Running the Mail31Printing Postage Tapes32Navigating Hints34Applying Postage and Running Mail35Determining the Correct Postage Mode36Feeding Mail or Printing Tape?36Preparing Your Mail38About Running Mail38Tips on Feeding Mail40About Printing Postage Tapes41Selecting the Postage Mode and Running the Mail42Mode Selection: Reduced Speed42Mode Selection: Key in Postage43Mode Selection: WOW® - Weigh- On-The-Way®43Mode Selection: Weigh First Piece44Mode Selection: Differential Weighing44Mode Selection: Attached Scale46Mode Selection: Seal Menu46Mode Selection: Time and Date Stamping47Selecting or Deselecting an Account48Selecting an Account48Selecting an Account Manually48Selecting an Account by Name48Selecting an Account by Speed Code49Deselecting an Account49Selecting the Class, Carrier, Special Services or Options50Selecting ZIP Codes and Zones50Selecting a Country51Selecting a Smart Class™51Selecting the Meter Stamp Options52Meter Stamp Options: Date52Meter Stamp Options: Advertisement52Meter Stamp Options: Inscription53Meter Stamp Options: Print Position53Meter Stamp Options: Multiple Tapes53Meter Stamp Options: Custom Messaging53Using Electronic Confirmation Services54Overview54Postage Calculation for Confirmation Services54Discounts for Confirmation Services54Sending Your Records to Pitney Bowes54Tracking Information on the Internet54Adding Services or Making Changes55Using Confirmation Services Before Printing Postage55Adding Confirmation Services After Printing Postage56Editing, Deleting or Sending Confirmation Services Records57Using Electronic Return Receipt (ERR)57Installation/Setup57Setup Options58Processing Electronic Return Receipt59Processing Electronic Return Receipt with a Customer Reference Number60Customer Reference Number (ERR)62Processing Electronic Return Receipt with a Customer Reference Number62Off-Line Electronic Return Receipt (ERR)64Adding Postage or Changing the Date65Adding More Postage65Changing the Date66Clearing the Batch Count66Navigating Hints68Overview of Mailing System Set Up69Setting the Display Language70Adjusting Display Contrast70Adjusting the Feeder Deck Sensor70Setting the Date and Time of Day71Setting Up a Supervisor Password72Creating a Supervisor Password72Password Protecting an Operation72Setting Up a Lock Code72Setting Up the Scale and Selecting Rates73Scale/Rates: Attached Scale73Scale/Rates: WOW® Weight Limit74Scales/Rates: WOW® Start Key74Scale/Rates: Autoscale74Scale/Rates: Carrier/Class Display74Scale/Rates: Class if New Piece75Scale/Rates: Destination if New Piece75Scale/Rates: Destination if New Class76Scale/Rates: Autoclear Destination Value76Scale/Rates: BMC Intra ZIP76Scale/Rates: Confirm Svc76Scale/Rates: Smart Classes77Creating a Smart Class™ with an Auto Inscription77Setting Up a Smart Class™ with an Auto Inscription79Modifying a Smart Class™ with an Auto Inscription80Scales/Rates: Auto Rate Large Envelope80Setting Up Postage By Phone® Meter Payment System81Phone/Network Set Up: PBP Account #81Phone/Network Set Up: Dialing Prefix81Phone/Network Set Up: PB Phone #81Phone/Network Set Up: My Phone #82Phone/Network Set Up: Modem Type82Phone/Network Set Up: Use LAN Firewall Settings82Phone/Network Set Up: Network Settings83Phone/Network Set Up: Remote PC Refill83Configuring High/Low Funds Warning84Setting the Low Funds Warning Value84Setting the High Value Warning for Key In Postage84Configuring Low Ink Warning841st Low Ink Warning842nd Low Ink Warming84Configuring System Timeouts85Standby Mode: Least Power Usage85Timeouts: Display Sleep85Timeouts: ENERGY STAR® Sleep85Timeouts: Normal Preset Timer86Timeouts: Feeding Timeout86Timeouts: Transaction Timeout86Defining Presets87Defining Normal Preset Values87Defining Custom Preset Values88Defining Custom Preset Values88Store Advance Date in a Custom Preset89Editing Custom Preset Values90Viewing, Renaming, or Deleting Presets90Creating Custom Messages91Specifications91Postal Rules and Guidance92Creating a Custom Message for the First Time92Adding Additional Custom Messages92Selecting/Deselecting a Custom Message92Viewing a Custom Message92Editing a Custom Message93Deleting a Custom Message93Envelope Guidance93Drop Shipment Endorsement93Taking the Meter Out of Service94Adding an Optional Printer94Configuring the Optional Barcode Scanner95Setting the Default Scan Type96Adding Barcode Prefixes97Combining Barcodes98Setting Auto-Enter98Postage By Phone® Meter Payment System100Your Postage Meter100Connection Alternatives101USPS Rekey Requirements101Managing Your Postage Funds102Connecting Your Postage Meter to a LAN102Connecting Your Postage Meter to an Analog Phone Line103Which connector do I use?103Connecting Your Mailing System to a Remote Analog Phone Line103Checking Available Funds in Your Postage Meter104Checking Your Postage By Phone® Meter Payment System Account Balance104Adding Postage105Postage Pass - Automated Postage Refill105Recommended Funds Values106Setting the Auto Refill Amount106Setting the Low Funds Value106Enabling/ Disabling Automated Postage Refill106Navigating Hints108Overview of Accounting109Using the Account Setup Procedures109Before Using the Setup Procedures110Viewing Accounts110Creating Accounts110Creating a New Subaccount or Subsubaccount111Accounting Messages111Editing Accounts112Setting an Account Period112Turning Standard Accounting On or Off113Deleting Accounts113Turning Account Password Protection On or Off113Resetting (Clearing) all Accounts114Turning Reset Individual Accounts On or Off114Transferring Funds115Selecting an Accounting Type116Your Accounting System Features116Account Structure and Hierarchy117Introduction120Viewing a Report120Printing a Report120Report Print Queue120Single Account Report121Multi-Account Summary Report122Internal Printer Version122External Printer Version123Last Five Refills Report124USPS Confirmation Services Report (System Printer Required)125Account List Report (External Printer Required)126Funds Report126System Set Up Report127Error Report128Job Report129Data Capture Report (Non-US Use Only)130Electronic Return Receipt Report130Installed/ Pending Rates Report131Last Rates Downloaded Report131View Download Log Report131Items to Keep On Hand134Cleaning the Exterior134Cleaning the Deck Sensors134Cleaning the Flap Array Sensors134Tape Maintenance135Installing a New Tape Roll135E-Z Seal® Sealing Solution Maintenance136Filing the Flap Moistener Bottle136Filling the Tape Moistener Bottle136Cleaning the Moistener Brush137Replacing the Moistener Brush137Printer Maintenance137Cleaning the Printhead Nozzles138Printing a Test Pattern138Replacing the Ink Cartridge139Changing the Printhead141Changing the Wiper Blade Assembly143Performing Updates or Adding Features144How to Troubleshoot your Mailing System146Width Sensor Warnings146Hopper Sensitivity Adjustments146Ink Waste Tray Full Warning147Envelope Sealing Problems148Envelope Feeding Problems150Tape Feeding Problems154IntelliLink® Control Center Problems158Weigh-On-The-Way® Problems159Printing Problems160Postage Refill Problems162Getting Help163Ordering Supplies166Ordering a Pitney Bowes Supply Catalog166Consumables You Can Order166Printhead Kit and Wiper Blade Replacement166USPS Confirmation Services Labels167Accessories You Can Order167Advertisements and Inscriptions167Equipment Specifications170Power and Compliance170Operating Conditions170Capacities and Features170Accounting Features172Mailing Materials172Size: 3.35 MBPages: 186Language: EnglishOpen manual
