User ManualTable of ContentsUltra™ Enterprise™ 6000/5000/4000 Systems Manual1Contents31. Product Overview 1-132. Safety Precautions and Tools Requirements 2-133. CPU/Memory Boards and Components 3134. I/O Boards and Components 4145. Disk Boards and Components 5146. Clock Board 6157. Power Supplies 7158. Internal SCSI and Storage Devices 8159. Troubleshooting Overview 91610. Flow Diagrams for Troubleshooting 101711. Safety and Tools 111712. Powering Off and On 121713. Preparing for Service 1318A. Specifications A18B. Functional Description B-19C. SCSI Devices C-19D. Rules for System Configuration D-110E. Non-Chassis Field Replaceable Units (FRUs) E-110F. Illustrated Parts Breakdown (IPB) F-111G. Connectors G-111Figures13Tables21Preface25How This Book Is Organized25UNIX Commands26Typographic Conventions27Shell Prompts27Related Documents28Ordering Sun Documents29Sun Welcomes Your Comments29Notes, Cautions, and Warnings31Part1— Product Description33Product Overview351.1 Standard Features35Figure11 Ultra Enterprise Data Center System Cabinet and Standalone Enclosure35Figure12 Enterprise 6000/5000 System Cabinet (Front View)37Figure13 Bezels for Cabinet System - Three Examples37Figure14 Enterprise 6000/5000 System Cabinet (Rear View)38Figure15 Enterprise 4000 System391.2 Basic Definitions39Table11 Definitions of Terms401.3 Internal Options41Table12 Internal Options for the Ultra Enterprise Server Systems41Safety Precautions and Tools Requirements432.1 Safety Precautions43Table21 Safety Precautions432.2 Symbols442.3 Tools Required46Part2— System Components47CPU/Memory Boards and Components493.1 Handling Boards and Assemblies503.2 Filler Panels and Load Boards51Figure31 Filler Panel (Enterprise 5000/4000 Only)51Figure32 Load Board (Enterprise 6000 Systems Only)523.3 Hot-Plug Feature523.4 CPU/Memory Boards53Figure33 CPU/Memory Board Simplified Block Diagram543.4.1 Removing a Board543.4.1.1 Removing a Board from a Powered On System541. Ensure that the board has been disabled by the ASR software. See Section3.3, “Hot-Plug Feature.”552. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.55Figure34 Unlocking and Locking Quarter-Turn Access Slots553. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...56Figure35 CPU/Memory Board564. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...563.4.1.2 Removing a Board from a Nonpowered On System561. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.562. Pull the ends of both extraction levers outward simultaneously to release the board from the c...573. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...573.4.2 Installing a Board573.4.2.1 Board Slot Selection57.58Figure36 Enterprise 6000 Board Locations58Figure37 Enterprise 5000/4000 Board Locations593.4.2.2 Cooling and Power Issues593.4.2.3 Powered or NonPowered On System601. Carefully insert the board (component side down if in front; component side up if in the rear)...60Figure38 Board Replacement602. Ensure that both extraction levers are in the insert position (arrow pointing outward), and th...613. Push the board into the card cage, then simultaneously press both extraction levers to seat th...614. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...615. Once the board has been installed, a message similar to the following will be displayed on the...616. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...613.4.3 UltraSPARC Modules623.4.4 Handling Precautions62Figure39 UltraSPARC Module Connector Detail623.4.4.1 Removing a Module63Figure310 Ultra SPARC Module Connector Detail631. Use the procedures in Section3.4.1, “Removing a Board,” to remove the applicable CPU/Memory b...632. Use a 3/32 Hex driver to loosen all screws on each of the compression connectors on the module...643. Lift the module straight up, off the board mating surface and the single standoff that locks t...64Figure311 UltraSPARC Module Removal and Replacement644. Place the module in an antistatic bag.643.4.4.2 Installing a Module651. Take the UltraSPARC module out of the protective packaging and inspect for dust on the connect...652. Remove the applicable CPU/Memory board as indicated in Section3.4.1, “Removing a Board.”653. Inspect the board module mating surface. If the surface requires cleaning, use a dry, stiff to...654. Align the module over the two board receptacles using the single standoff as well as the align...655. Holding the module by the edges, rest it on the board standoff, aligning the compression conne...656. Tighten the 3/32 hex screws of the module in two stages:65a. Tighten to 3 inch-pounds in the tightening sequence as follows:65b. Tighten to 6 inch-pounds in the same tightening sequence.66Figure312 Tightening Compression Connector Screws667. Use the procedures in Section3.4.2, “Installing a Board,” to replace the applicable CPU/Memor...663.4.5 Memory Modules (SIMMs)67Figure313 Layout of CPU/Memory Board67Table31 SIMM vs. DRAM683.4.5.1 Removing a Memory Module681. Remove the CPU/Memory board from which the SIMM is to be removed. See Section3.4.1, “Removing...682. Attach a wrist strap and place an antistatic surface next to the system.683. Locate the slot for the SIMM you need to replace.684. Eject the faulty SIMM by pressing down on the ejection levers on both sides of the SIMM connec...69Figure314 Ejecting a SIMM695. Holding the SIMM by its edges, remove it from the slot and place it on an antistatic surface.693.4.5.2 Installing a Memory Module69Requirements69Maximizing Performance701. Install one bank on each board before installing the second bank on any board.702. Begin with the largest density banks first (128 Mbyte SIMMs), continue with medium sized banks...703. If there is remaining memory, start filling the second banks on the boards in the same order a...70Installation701. Place the CPU/Memory board on which the SIMM is to be installed on an antistatic mat.702. Carefully remove the new SIMM from its protective packaging and place it on an antistatic surf...703. Press down on the ejector levers atboth ends of the SIMM connector slot that will receive the...704. Align the SIMM with the slot.705. Place your thumbs on the top edge of the SIMM and push the SIMM firmly into its connector.706. Lock the SIMM in place by pushing both ejector levers into the upright position.717. Install the CPU/Memory board and detach the wrist strap.718. As you reboot the system, watch for the system banner to verify that the new memory isrecogni...71Figure315 Orienting a SIMM71Figure316 Installing a SIMM72I/O Boards and Components733.1 Handling Boards and Assemblies743.2 Filler Panels and Load Boards75Figure31 Filler Panel (Enterprise 5000/4000 Only)75Figure32 Load Board (Enterprise 6000 System Only)763.3 SCSI Termination76Figure33 SCSI Terminator763.4 Hot-Plug Feature773.5 I/O Boards773.5.1 tpe-link-test? Variable78Figure34 SBus I/O Board Components Locations79Figure35 Graphics I/O Board Components Locations80Figure36 SBus I/O Board Simplified Block Diagram81Figure37 Graphics I/O Board Simplified Block Diagram823.5.2 Removing a Board833.5.2.1 Removing a Board from a Powered On System831. Ensure that the board has been disabled by the ASR software. See Section3.4, “Hot-Plug Feature.”832. Unfasten any cable connectors from the front panel and set them aside.833. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.83Figure38 Unlocking and Locking Quarter-Turn Access Slots844. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...84Figure39 I/O Boards855. If a board is not immediately replaced, a load board (Enterprise 6000 systems only) or a fille...863.5.2.2 Removing a Board from a Nonpowered On System861. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.862. Unfasten any cable connectors from the front panel and set them aside.863. Pull the ends of both extraction levers outward simultaneously to unseat the board from the ce...863.5.3 Installing a Board863.5.3.1 Board Slot Selection86.87Figure310 Enterprise 6000 Board Locations87Figure311 Enterprise 5000/4000 Board Locations883.5.3.2 Cooling and Power Issues883.5.3.3 Powered or Nonpowered On System891. Carefully insert the board (component side down if in front; component side up if in the rear)...89Figure312 Board Replacement892. Ensure that both extraction levers are in the insert position (arrow pointing outward), and th...903. Push the board into the card cage, then simultaneously press both extraction levers to seat th...904. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...905. Replace or connect all necessary cables to the front of the board.906. Terminate the board SCSI connector if required, see above note.907. Once the board has been installed, a message similar to the following will be displayed on the...908. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...913.5.4 SBus Cards91Figure313 I/O Board SBus Card Locations923.5.4.1 Plastic Standoffs93Figure314 Locking and Unlocking Standoffs933.5.4.2 Removing an SBus Card931. Use the procedures in Section3.5.2, “Removing a Board,” to932. Use Figure313 to locate the card to be removed.933. Remove the two screws that secure the SBus card to the back panel.944. Unlock the SBus card by pulling up the tips of the two standoffs.945. Hold the card by the edges near the connector and gently rock the card back and forth to loose...946. Lift the SBus card from the socket at an angle while guiding the face plate out from the back ...94Figure315 Removing or Installing an SBus Card947. Place the SBus card in an antistatic bag.958. If the SBus card is not immediately replaced, install a filler panel (part number 340-2305) on...959. Replace the I/O board. Use the procedures in Section3.5.3, “Installing a Board.”953.5.4.3 Preparing to Install an SBus Card951. Attach a wrist strap and take the SBus card out of the protective packaging and place the SBus...952. Remove the adapter bracket from the SBus card rear panel.95Figure316 SBus Card Rear Panel with Adapter953. Remove the black plastic card retainer shipped with the card.96Figure317 Card Retainer96Link Integrity Test961. Ensure that the SBus card is on an antistatic mat.962. For DSBE/S and FSBE/S cards: remove the two outer retaining screws (see Figure318), but do N...963. For DSBE/S and FSBE/S cards, configure jumper J0302 for Link Integrity Test functionality. See...96a. Put the shunt over both pins to disable the Link Integrity Test. See Figure320 “Disabled.”96b. Put the shunt in one pin to enable the Link Integrity Test. See Figure320 “Enabled.”96Figure318 DSBE/S SBus Card97Figure319 FSBE/S SBus Card97Figure320 Disabling and Enabling the Link Integrity Test983.5.4.4 Installing an SBus Card981. Use the procedures in Section3.5.2, “Removing a Board,” to982. Use Figure313 to locate the SBus connector for the card that is to be installed.983. If a filler panel covers the back panel SBus slot, remove the two screws and detach the filler...984. Unlock the tip insert of the two standoffs for the SBus slot.985. Attach a wrist strap and take the SBus card out of the protective packaging. Inspect the pins ...986. Hold the SBus card at an angle and guide the SBus card face plate under the springfingers and ...987. Hold the card by the edges nearest the SBus connector and place the card over the two standoffs.988. Hold the SBus card by the edges near the connector and firmly but gently press the card down u...989. Press each corner of the SBus card to ensure that it rests on the collar of the standoff.9910. Press down on the tip insert of each standoff to lock the card in place.9911. Replace and tighten the back panel screws to secure the SBus card to the I/O board back panel.9912. Replace the I/O board using the procedures described in Section3.5.3, “Installing a Board.”993.5.5 Graphics (UPA) Cards99Figure321 Graphics (UPA) Card Connector Location993.5.5.1 Removing a Graphics (UPA) Card1001. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable Graphics I/O...1002. Locate the card. See Figure322.1003. Remove the two screws that secure the card to the Graphics I/O board front panel.1004. Unlock the card by pulling up the tips of the two standoffs.1005. Hold the card by the edges near the connector and gently rock the card back and forth to loose...1006. Lift the card from the socket at an angle while guiding the face plate out from the back panel...100Figure322 Removing or Installing a Graphics (UPA) Card1017. Place the card in an antistatic bag.1018. If the graphics (UPA) card is not immediately replaced, install a filler panel (part number 34...1019. Use the procedures in Section3.5.3, “Installing a Board,” to replace the Graphics I/O board.1013.5.5.2 Installing a Graphics (UPA) Card1021. Use the procedures described in Section3.5.2, “Removing a Board,” to remove the applicable Gr...1022. Attach a wrist strap and take the graphics (UPA) card out of the protective packaging and plac...1023. Remove the adapter bracket from the rear panel of the card.1024. Locate the UPA connector for the card. See Figure321.1025. If a filler panel covers the back panel slot for the graphics (UPA) card, remove the two screw...1026. Unlock the two standoffs for the UPA connector slot.1027. Hold the card at an angle and guide the card face plate under the springfingers and against th...1028. Hold the card by the edges nearest the UPA connector and position the card over the two stando...1029. Hold the card by the edges near the connector and firmly but gently press the card down until ...10210. Press each corner of the card to ensure that it rests on the collar of the standoff.10311. Press down on the tip insert of each standoff to lock the card in place.10312. Replace and tighten the back panel screws to secure the card to the Graphics I/O board front ...10313. Use the procedures in Section3.5.3, “Installing a Board,” to replace the Graphics I/O board.1033.5.6 Fibre Cards1033.5.6.1 Removing a Fibre Card1031. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable I/O board.1032. Locate the card to be removed. See Figure323.103Figure323 I/O Board Fibre Card Connector Locations104Figure324 Removing or Installing a Fibre Card1053. Unseat the card from the I/O board:106a. Grasp the card underneath each corner on the end of the card that connects to the I/O board re...106b. Grasp the card underneath each corner near the I/O board front panel, and then firmly unseat t...1064. Once the card standoffs and connector are unseated, hold the card at a slight angle as shown i...1065. If the fibre card is not immediately replaced, install an OLC plug on the I/O board front pane...1066. Use the procedures in Section3.5.3, “Installing a Board,” to replace the I/O board.1063.5.6.2 Installing a Fibre Card1061. Use the procedures in Section3.5.2, “Removing a Board,” to remove the applicable I/O board.1062. Locate the card slot for installation.1063. Hold the card at a slight angle and position it so the fiber connector end is loosely inserted...1074. Align the card over the I/O board fiber connector receptacle and over the four standoff holes ...1075. Seat the card:107a. Grasp the card underneath each corner near where the card connects to the I/O board fiber conn...107b. On the end of the card near the I/O board front panel, grasp the card underneath each side and...1076. Use the procedures in Section3.5.3, “Installing a Board,” to replace the I/O board.107Disk Boards and Components1095.1 Handling Boards and Assemblies1105.2 Filler Panels and Load Boards110Figure51 Filler Panel (Enterprise 5000/4000 Only)111Figure52 Load Board (Enterprise 6000 Systems Only)1125.3 SCSI Termination112Figure53 SCSI Terminator1125.4 Hot-Plug Feature1135.5 Disk Boards1135.5.1 Removing a Board1145.5.1.1 Removing a Board from a Powered On System1141. Ensure that the board has been disabled by the ASR software. See Section5.4, “Hot-Plug Feature.”1142. Unfasten any cable connectors from the front panel and set them aside.1143. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.114Figure54 Unlocking and Locking Quarter-Turn Access Slots1154. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane...115Figure55 Disk Board1155. If a board is not immediately replaced, a filler panel or a load board (for Enterprise 6000 sy...1165.5.1.2 Removing a Board from a Nonpowered On System1161. Use a Phillips #1 screwdriver to mechanically release the board from the system card cage.1162. Unfasten any cable connectors from the front panel and set them aside.1163. Pull the ends of both extraction levers outward simultaneously to unseat the board from the ce...1165.5.2 Installing a Board1165.5.2.1 Board Slot Selection116Figure56 Enterprise 5000/4000 Board Locations1175.5.2.2 Cooling and Power Issues1185.5.2.3 Powered or Nonpowered On System1181. Carefully insert the board (component side down if in front; component side up if in the rear)...118Figure57 Board Replacement1192. Ensure that both extraction levers are in the insert position (arrow pointing outward) and tha...1193. Push the board into the card cage, then simultaneously press both extraction levers to seat th...1204. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into ...1205. Replace or connect all necessary cables to the front of the board.1206. Terminate the SCSI out connector if necessary.1207. Once the board has been installed, a message similar to the following will be displayed on the...1208. Reboot the system now or schedule a later time to reboot when system disruption will be minimi...1205.5.2.4 Cabling Issues for Enterprise 6000 Systems1215.5.3 Disk Drives1215.5.3.1 Removing a Disk Drive1211. Use the procedures described in, Section5.5.1, “Removing a Board,” To remove the applicable D...1212. Unlatch and open the ejector drive retainer on the drive to be replaced.121Figure58 Disk Drive with Ejector Drive Retainer Open1223. If a new drive is to be installed, proceed to the next section.1225.5.3.2 Installing a Disk Drive1221. Inspect the shipping container upon receipt of your drive, and look for evidence of damage.1222. If there is no evidence of damage, carefully remove the drive from the shipping container.1223. Place the antistatic mat on a table or work surface.1224. Attach a grounding wrist strap.1225. Remove the disk drive from its protective packaging.1226. Place it on the antistatic mat with the component side of the disk drive controller cards faci...1237. Unlatch and then open the ejector drive retainer for the drive being replaced or installed.1238. Using the drive retainer as a handle, slide the drive in and then seat it to the board connect...1239. SCSI IDs for disk drives on Disk boards are selected on the Disk board.12310. Check that the ejector drive retainers on both disk drives are closed, latched in place, and ...123a. Use the unlatched drive retainer to unseat the drive from the board connector receptacle and s...123b. Check that the connectors are not broken and that nothing blocks the joining of these two conn...12311. Terminate the SCSI out connector, if necessary.12312. Replace the Disk board as described in Section5.5.2, “Installing a Board.”123Clock Board1256.1 Handling Boards and Assemblies1266.2 Clock Board126Figure61 Clock Board Simplified Block Diagram1276.2.1 ConsoleBus1286.2.2 Clocks1286.2.3 Reset logic1286.2.4 Removing a Clock Board1291. You must halt the operating system before turning off the system power. See Chapter12, “Power...1292. Unfasten cable connectors from the board front panel and set them aside.1293. Loosen the two captive screws securing the board to the system chassis.1294. Pull the ends of both extraction levers outward simultaneously to release the board from the c...129Figure62 Standalone Clock Board1306.2.5 Installing a Clock Board1301. Carefully insert the board in the proper slot in the card cage, ensuring that the board does n...1302. Ensure that both extraction levers are in the outward position as you slide the board toward t...1313. Use the extraction levers to seat the board.1314. Secure the board to the chassis using the two captive screws, one on each side.1315. Connect any applicable interface cables to the front panel of the board.1316. Turn on system power. See Chapter12, “Powering Off and On," for this procedure.1317. Boot the system.131Figure63 Clock Board Slot Location (System Rear View)132Power Supplies133Table61 Power Supply Summary1346.1 Safety Precautions134Table62 Safety Precautions1346.2 Distribution1356.3 Peripheral Power Supply135Figure61 Peripheral Power Supply1356.3.1 Troubleshooting a Peripheral Power Supply1366.3.2 Replacing a Peripheral Power Supply1361. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screw...136Figure62 Quarter-Turn Access Slot1362. Pull the ends of the extraction levers outward to release the power supply from the centerplane.137Figure63 Replacing the Peripheral Power Supply in the Enterprise 6000/5000 Systems137Figure64 Replacing the Peripheral Power Supply in the Enterprise 4000 System1383. Pull out the power supply.1384. Carefully insert the replacement power supply in the proper slot (extraction levers at the bot...1385. Slide the power supply toward the centerplane.1396. Use the extraction levers to seat the power supply.1397. Mechanically lock the power supply to the system chassis by inserting a Phillips #1 screwdrive...1398. Be sure the green LED is lit.1406.4 Power/Cooling Module (PCM)140Figure65 PCM1406.4.1 Power Requirements141Table63 Minimum and Redundant Working Power Supplies Required to Power Active Boards1426.4.2 Cooling Requirements1426.4.3 Troubleshooting a PCM1436.4.4 Replacing a PCM143Figure66 PCM - Front and Rear Installation1441. Mechanically release the power supply from the system chassis by inserting a Phillips #1 screw...144Figure67 Quarter-turn Access Slots1452. Pull the end of the extraction lever outward to release the power supply from the centerplane.145Figure68 Replacing the PCM in the Enterprise 6000/5000 Systems145Figure69 Replacing the PCM in the Enterprise 4000 System1463. Pull out the power supply.1464. Carefully insert the replacement power supply in the proper slot.1465. Slide the power supply toward the centerplane.1476. Use the extraction lever to seat the power supply.1477. Mechanically lock the power supply to the system chassis by inserting a Phillips #1 screwdrive...1478. Check to be sure the green LED is lit.147Internal SCSI and Storage Devices149Figure81 Enterprise 6000 System150Figure82 Enterprise 5000 System151Figure83 Enterprise 4000 System1528.1 Tape and CD-ROM Drives1528.1.1 Use and Maintenance1528.1.2 Removing/Replacing a Tape or CD-ROM Drive in Enterprise 6000/5000 Systems1531. Remove the top panel.1532. Remove the panel and set it aside.153Figure84 Removing the Top Front Panel1533. Release the device enclosure from the SCSI tray by removing three screws on the left-hand side...153Figure85 CD-ROM/Tape Drive Removal and Replacement1544. Once the cabling is removed, remove the device enclosure from the SCSI tray.1545. Remove the drive.154a. To remove a CD-ROM drive, remove two screws from each side where the device is secured to the ...154b. To remove a tape drive, remove 2 screws from each side where the tape is fastened to the devic...1546. To install a tape drive for the first time, you must first remove the filler mechanism:155a. Remove the filler panel from the device enclosure by loosening and removing 4 screws.155b. Use the same 4 screws to secure the device to the device enclosure, two screws on each side.1557. Set the replacement device SCSI ID address to 6 for a CD-ROM drive and to 5 for a tape drive.1558. To complete installation of a CD-ROM or tape drive, reverse Step1 through Step4.1558.1.3 Removing/Replacing a Tape or CD-ROM Drive in an Enterprise 4000 System1551. Unlock and remove the front panel bezel.155a. To unlock the bezel, apply inward pressure on the serrated edges at the lower left and right s...155b. Tilt the bezel up 45 degrees to remove it.155Figure86 Front Panel Bezel1562. Loosen the bottom three captive screws securing the SCSI tray to the chassis tray.1563. Insert a screwdriver in the notch at the top center of the SCSI tray to pull out the tray and ...156Figure87 SCSI Tray Removal and Replacement1574. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD-ROM an...1575. Remove a CD-ROM or a tape drive:157a. Loosen the three captive screws securing the device to the tray.157b. Remove the mounting plate of the device being replaced and attach it to the replacement device...157c. Set the replacement device SCSI address to 6 for a CD-ROM drive, 5 for a tape drive.157d. Secure the replacement device to the caddy by tightening the three captive screws on the mount...157e. To complete the replacement, reverse Step1 and Step2.1576. To install a tape drive for the first time, you must first remove the filler mechanism:158a. Remove the filler by loosening the three captive screws and then removing the unit.158b. Separate the filler from what will become the device mounting plate by loosening and then remo...158c. Secure the mounting bracket to the new device.158d. Set the SCSI address to 5.158e. Secure the device with the mounting bracket to the SCSI tray using the three captive screws.158f. To complete the install, reverse Step1 through Step3 of this procedure.1588.2 Multi-Tape Tray and SPARCstorage Library1588.3 External Disk Drives1588.3.1 Use and Maintenance1588.3.2 Removing and Installing a Disk Drive158Part3— Troubleshooting159Troubleshooting Overview1619.1 Using a Terminal1611. Halt the system and turn off power.1612. Connect the terminal to serial port A on the clock board.1613. Power on the terminal.1614. Set up the terminal.1615. Turn the keyswitch to the diagnostic position ().162Figure91 TTY Serial Port A1629.2 Hardware Indicators1629.2.1 System Front Panel LEDs163Table91 System Status Codes1639.2.2 Clock Board LEDs1639.2.3 CPU/Memory and I/O Board LEDs163Table92 Board Status LED Codes1649.2.4 Disk Board LEDs1659.2.5 Power Supplies1659.2.5.1 Peripheral Power Supply1659.2.5.2 Power/Cooling Modules (PCMs)165Table93 Modular Power Supply LED Codes1669.2.6 Disk Tray Indicators1669.3 Basic Definitions for the Card Cage1679.4 Diagnosing Problems1679.4.1 Error Messages1679.4.2 SunVTS1689.4.3 prtdiag(1M)1689.4.3.1 History Log Option1689.4.3.2 Running prtdiag1689.4.4 POST and OpenBoot1699.4.4.1 show-devs Command1699.4.4.2 printenv Command1699.4.4.3 probe-scsi Command1709.4.4.4 Reference Documents for POST/OpenBoot1709.4.5 Solstice SyMON1709.5 Specific Problems and Solutions1719.5.1 Failure of Network Communications171Description of the Problem171Determining the Device Names of the I/O Boards1711. Shut down the system and take the system into OpenBoot.1712. Determine the device names of the I/O boards:171a. Type:172b. In the show-devs listing, find the node names.172Solution 11721. Become superuser.1722. Type:1723. Reboot the system (when convenient) to make the changes effective.172Solution 21721. At the monitor OpenBoot prompt, type:1722. Reboot to make the changes effective.1729.5.2 Resetting and Power Cycling the System from a Remote Console173Table94 Remote Console Commands173Flow Diagrams for Troubleshooting17510.1 No AC or DC Power176Figure101 Diagnosing AC/DC Power Problems17610.2 System Cannot Boot177Figure102 Diagnosing Operating System Problems17710.3 Defective CPU/Memory Board178CPU/Memory boards are hot-pluggable.178Figure103 Diagnosing CPU/Memory Board Problems17810.4 Defective I/O Interface Board179Figure104 Replacing I/O Interface17910.5 Defective Disk Board180Figure105 Diagnosing Disk Board Problems18010.6 Defective Disk Drive181Figure106 Diagnosing Disk Drive Problems18110.7 Defective Power Supplies182Figure107 Diagnosing Power Supply Problems18210.8 Defective Clock Board183Figure108 Diagnosing a Defective Clock Board183Part4— Service Information185Safety and Tools18711.1 Safety Precautions187Table111 Safety Precautions18711.2 Symbols18811.3 System Precautions19011.4 Tools Required191Powering Off and On19312.1 Powering Off the System19312.1.1 Enterprise 6000/5000 Cabinet Systems1931. Notify users that the system is going down.1932. Back up the system files and data to tape, if necessary.1933. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Periphe...1944. Wait for the system-halted message and the boot monitor prompt.1945. Turn off the system power in this order:194a. External drives and expansion cabinets (if any)194b. System cabinet194c. Terminal1946. Turn the front panel key switch to the Standby position.1947. Turn the AC power sequencer power switch to Off.194Figure121 Keyswitch Standby Position (Cabinet System)194Figure122 AC Power Switch (Cabinet Server)19512.1.2 Enterprise 4000 System1951. Notify users that the system is going down.1952. Back up the system files and data to tape, if necessary.1953. Halt the system using the appropriate commands. Refer to the Solaris Handbook for SMCC Periphe...1954. Wait for the system-halted message and the boot monitor prompt.1965. Turn the key switch on the front panel of the server to the Standby position (fully counterclo...1966. Turn the AC power switch on the system rear off.196Figure123 Keyswitch Standby Position (Standalone Server)196Figure124 AC Power Switch and Power Receptacle (Standalone Server)19712.2 Removing the External Cables1971. Position the server for easy access to the rear.1972. Enterprise 6000/5000 systems only: remove the rear screen panel and the kick panel by loosenin...197Figure125 Rear Screen and Kick Panel1983. Disconnect each cable from the I/O boards carefully.1984. Mark each cable for identification as you remove it.1985. Remove any cable restraints.1986. Clear the cables away from the server.19812.3 Restarting the System1991. The system key switch must be turned to(the standby position).1992. Enterprise 6000/5000 systems only: turn the Local/Remote switch down, to Local.1993. Turn on the AC power sequencer power switch.1994. Turn on power to the terminal.1995. Turn the key switch to(the power on position).199Figure126 Local/Remote Switch2006. Watch the terminal screen for any POST error messages.2007. To start POST again, or if the system hangs, press the CPU reset switch on the clock board.201Figure127 CPU Reset Switch on Clock Board2018. If the system displays “not responding” or “no carrier” messages, the Link Integrity Test may ...20112.4 Reading Boot Messages202Figure128 Front Panel Status LEDs (Cabinet Server)202Figure129 Front Panel Status LEDs (Standalone Server)203Table121 LED Status Indicators203Preparing for Service20512.1 Servicing Hot-Pluggable Components20512.2 Powering Off the System20512.3 Internal Access - Enterprise 6000/5000 Systems20612.3.1 Outer Cover Reference Guide206Table121 Cover Removal by Assembly20612.3.2 CD-ROM/Tape Device Door20712.3.3 Top Front Bezel2071. Grasp the bezel on both sides at the top and pull out far enough to just disengage the ball st...2072. Remove the bezel. Set the bezel aside.207Figure121 Removing the Front Bezel20812.3.4 Front Panels Hinged Door2081. Grasp the door handle (purple extruded strip on vent edge) on the right side of the first pane...208Figure122 Opening the Three-panel Hinged Door2091. Remove the top bezel. See Section12.3.3, “Top Front Bezel.”2092. Open the three-panel hinged door wide, past the bracket, and lift it free of the bracket. Set ...20912.3.5 Rear Screen Panel2101. Remove the two #10 Phillips screws securing the panel to the frame.2102. Tilt the panel top out and lift it free of the chassis. Set the panel aside.210Figure123 Removing the Rear Screen Panel2101. Insert the panel so the bottom flange engages behind the top of the kick panel.2102. Tilt the panel flush against the frame and secure using Phillips screws.21012.3.6 Side Panels2111. Loosen two slot-head captive screws near the panel base.2112. Tilt the panel bottom out.2113. Lift the panel up until free of the tabs at the top of the chassis. Set the panel aside.211Figure124 Removing the Side Panels2111. Place the panel against the cabinet so the notches on the panel inside align with tabs at the ...2112. Lower the panel into place and allow it to hang flush against the chassis.2113. Tighten the two captive screws at the panel base.21112.3.7 Fan Tray2121. Loosen the top screw on the left and the three screws on the right.2122. Remove the two bottom screws on the left.2123. Lift the screen up until the slotted screw holes clear the screw heads.2121. Loosen the two captive fasteners at the top and bottom of the tray.2122. Pull the fan tray back, tilting the top out so that it clears the chassis.2123. Remove the power cable and fan fail cable.212Figure125 Removing the Fan Tray Screen and Fan Tray21312.3.8 Kick Panel2141. Loosen the two screws.214Figure126 Removing the Kick Panel2141. Arrange cables (if applicable) neatly behind the kick panel, then fasten the two screws to sec...21412.3.9 Stabilizer Bar2151. Extend the stabilizer bar fully from the bottom of the cabinet.2152. Screw the two stabilizer bar levelling pads down until they are 1/8 to 1/4inch (3 to 6 mm) a...215Figure127 Stabilizer Bar and Levelling Pads21512.4 Internal Access - Enterprise 4000 System21612.4.1 Top Bezel2161. Grasp the bottom corners of both sides of the top bezel and pull it toward you.2162. Tilt the top bezel upward to a 45o angle and remove the bezel.216Figure128 Removing the Top Bezel/Panel21612.4.2 SCSI Tray2171. Remove the top bezel.2172. Loosen the three captive screws that hold the tray in place.2173. Remove the seven screws on top of the SCSI tray to lift off the tray cover to access CD and ta...217Figure129 Removing the SCSI Tray21712.5 Powering On the System217Part5— Appendixes219Specifications221A221A.1 Physical Specifications221TableA1 Cabinet Server Physical Specifications221TableA2 Cabinet Server Clearance and Service Access221TableA3 Cabinet Server Shipping Specifications222TableA4 Standalone Server Physical Specifications222TableA5 Standalone Server Clearance and Service Access222TableA6 Standalone Server Shipping Specifications223A.2 Electrical Specifications223TableA7 Cabinet Server Electrical Specifications223TableA8 Standalone Server Electrical Specifications223A.3 Environmental Requirements224TableA9 Cabinet Server Temperature, Humidity, and Altitude Limits224TableA10 Standalone Server Temperature, Humidity, and Altitude Limits224Functional Description225B225B.1 System Overview225B.1.1 Board Types2251. The CPU/Memory board supports up to two UltraSPARC modules and 16 SIMM slots.2252. The SBus I/O board includes two separate SBuses, each controlled by a separate ASIC. The board...2253. The Graphics I/O board provides an SBus with two SBus slots and several onboard devices. This ...2254. In the Enterprise 6000 system, empty board slots require load boards (part number 501-3142) to...225FigureB1 Enterprise System Logical Organization226B.2 System Packaging227B.2.1 Enterprise 6000 Server227FigureB2 Ultra Enterprise System Cabinet227B.2.2 Enterprise 5000 Server228FigureB3 Enterprise 5000 Server229B.2.3 Enterprise 4000 Standalone Server229FigureB4 Enterprise 4000 Standalone Server230B.3 Software230B.4 Board Hot-Plug Procedures230B.5 CPU/Memory Board231FigureB5 CPU/Memory Board231B.5.1 CPU Modules232B.5.2 System Master Board232B.5.3 SIMMs232B.5.3.1 Slot Locations232FigureB6 SIMM Slot Locations233B.5.3.2 SIMM Selection233B.6 I/O Boards234FigureB7 SBus I/O Board234FigureB8 Graphics I/O Board235B.7 Network Interfaces236B.8 Disk Board236B.9 Power Supplies236B.9.1 Power/Cooling Modules (PCMs)2361. The remaining power/cooling modules must provide sufficient electrical power. As a general rul...2372. The PCM should be replaced quickly so that any adjacent boards will not overheat from lack of ...237B.9.2 Peripheral Power Supply237FigureB9 Peripheral Power Supply237B.10 Clock Board238FigureB10 Clock Board238B.11 Disk Trays239B.12 CD-ROM/Tape Tray239SCSI Devices241B241B.1 SCSI Tray Target IDs241TableB1 SCSI Tray Default SCSI ID Numbers241B.2 Disk Board Target IDs241TableB2 Disk Board Default SCSI Disk Drive ID Numbers242B.3 SCSI Cable Length242TableB3 Internal SCSI Lengths (Approximate)242B.4 SCSI Termination242Rules for System Configuration243C243C.1 Card Cage243C.1.1 CPU/Memory Boards2431. Install CPU/Memory boards at the front of the system, starting with the top slot (slot 0). If ...2432. After the front slots are filled, you may add CPU/Memory boards at the rear of the system, bel...243C.1.2 I/O Boards2431. An I/O board must always be in slot 1. This is the only slot that allows access internally to ...2432. Install I/O boards at the rear of the system to facilitate I/O cable attachments.2443. If you require additional slots, you may use those at the front of the card cage, preferably b...2444. Up to four graphics (UPA) cards are supported in a system. (Maximum)2445. The I/O board in slot 1 of any Enterprise server must be terminated because it connects to the...2446. An I/O board in a slot other than slot 1 does not require termination if no devices connect to...244C.1.3 Disk Board2441. The 16-slot Enterprise 6000 system supports up to two Disk boards. (Maximum)244a. Disk boards are supported only in slots 14 and 15.244b. Slot 15 must be used when installing only one Disk board.2442. The 8-slot Enterprise 5000 and 4000 systems support up to four disk boards. (Maximum)2443. The disk board has a capacity of two disk drives. In addition to the three status LEDs found o...244C.1.4 Power Supplies and Fan Cooling2441. The fans in the power/cooling modules (PCMs) provide cooling air only for the two adjacent boa...2442. You must fill all empty slots (board slots and power supply slots) to avoid loss of cooling ai...2443. Under some circumstances, you may remove a power/cooling module from an active system for a sh...245C.1.5 Filler Panels and Load Boards2451. All empty board slots must be filled with filler panels or load boards. For Enterprise 6000 sy...2452. For Enterprise 5000 and 4000 systems, use filler panels (part number 540- 2592). (Requirement)2453. Filler panels are required for all unused PCM bays. (Requirement)245C.2 SBus Modules2451. Install double-wide SBus cards only on the SBus I/O board, at SBus slots 1 and 2. The location...2452. Double-wide SBus cards cannot be used with the Graphics I/O board. The middle card connector d...245C.3 CPU Modules2451. Each CPU/Memory board has two sets of CPU connectors, marked “PROC 0” and “PROC 1”.2452. Do not mix CPU speeds—all CPUs run at the lowest common frequency.2453. To run 250 MHz CPU modules, the following are requirements:245a. The system must have clock board part number 501-4286.245b. The system must not have 250 MHz CPU modules with CPU modules of a different speed.2454. The order of filling CPU slots is not critical. However, to optimize heat dissipation in the s...246TableC1 Example of CPU Placement246C.4 Memory Modules2461. The SIMMs are 168-pin, JEDEC-standard devices. Do not use other types of memory modules.2462. All SIMMs in a bank (eight SIMMs) must have the same capacity. Do not mix 8, 32, or 128 Mbyte ...2463. All SIMMs in a bank should have the same speed rating. If SIMMs of different speeds are mixed ...246C.5 Power Supplies246C.6 Disk Drive Trays2471. The disk drive tray containing the boot disk should be connected to the I/O board in card cage...2472. Additional drive trays may be attached to I/O boards in any other card cage slot.2473. In the Enterprise 6000 and 5000 systems, optional disk trays may be mounted under the card cag...247C.7 CD-ROM/Tape Drive Tray2471. For the 8-slot Enterprise 4000 system, the optional CD-ROM and tape drives are mounted horizon...2472. For the 16-slot Enterprise 6000 and 8-slot Enterprise 5000 cabinets, the optional CD-ROM and t...2473. The Enterprise 6000 and 5000 systems have space above the card cage for an optional multi-tape...247C.8 Connecting Cables247C.8.1 SCSI2471. The maximum length for a chain of non-differential SCSI cables is 6.0 meters (20 feet). (Maximum)2472. The maximum length for a chain of differential SCSI cables is 25 meters (82 feet). (Maximum)247C.8.2 Ethernet2471. The main Ethernet should be connected to the I/O board in slot 1.2472. Additional Ethernet connections may be made to I/O boards in any other card cage slot.248C.8.3 Video Interface2481. A system that is operated with a monitor may use a graphics adapter mounted on either a Graphi...2482. Up to four Graphics I/O boards are supported in a system.248Non-Chassis Field Replaceable Units (FRUs)249E249TableE1 List of Field Replaceable Units249E.1 Enterprise 6000/5000 Systems250E.1.1 System Cabinet Fan Tray Assembly250To remove the fan tray screen:2501. Locate the system cabinet fan tray assembly at the right rear of the cabinet.2502. Loosen the top screw on the left and the three screws on the right of the fan tray screen.2503. Remove the two bottom screws on the left of the fan tray screen.2504. Lift the screen up until the slotted screw holes clear the screw heads, and set it aside.250To remove the fan tray assembly:2501. Remove the power cable and fan cable assembly.2502. Loosen the two captive screws at the top and bottom of the fan tray assembly.250FigureE1 Replacing the Fan Tray Assembly in the Enterprise 6000/5000 Systems2513. Tilt the fan tray assembly back slightly so that it clears the top of the cabinet.2514. Remove the fan tray assembly.251To replace the fan tray assembly:2511. Tilt the fan tray assembly inward and lower it behind the upper sequencer bracket.2512. Push the fan tray into the cabinet until the fan tray cannot be inserted any further.2513. Tighten the two captive screws at the top and bottom of the fan tray.2524. Replace the power cable and fan fail cable.252To replace the fan tray screen:2521. Replace the screen so that the slotted screw holes clear the screw heads.2522. Tighten the top screw on the left and the three screws on the right.2523. Replace the two bottom screws on the left.252E.1.2 Domestic and International System Cabinet AC Input Cable Assembly252To remove the AC input cable assembly:2521. Completely power off the Enterprise system.2522. Disconnect the AC power cord from the power outlet.2523. Push back and release the latch attaching the power cord to the power inlet.2524. Unplug the AC power cord from the power inlet.252FigureE2 Opening the Power Connector Cover253To replace the AC input cable assembly:2531. Pull back the power connector cover to expose the power inlet.2532. Connect the AC power cord into the power inlet.2533. Pull the latch over the AC power cord.2534. Connect the AC power cord to the power outlet.2535. Power on the Enterprise system.253E.1.3 Universal System Cabinet Power Sequencer254To remove the power sequencer:2541. Completely power off the Enterprise system.2542. Remove the power cord assembly from the back of the power sequencer.2543. Remove the side panel closest to the power sequencer.2544. Disconnect all the cable assemblies from the front of the power sequencer.2545. Remove the two screws at the top of the power sequencer.254FigureE3 Replacing the Power Sequencer2546. Remove the two screws at the bottom of the power sequencer.2557. Tilt the power sequencer slightly so that it clears the top and lift it up and out of the cabi...255To replace the power sequencer:2551. Tilt the power sequencer inward and seat the bottom in the cabinet opening.2552. Tilt the power sequencer so that it is flush against the cabinet.2553. Replace the two screws at the bottom of the power sequencer.2554. Replace the two screws at the top of the power sequencer.2555. Connect all the cable assemblies to the front of the power sequencer.2556. Replace the side panel closest to the power sequencer.2557. Replace the power cord assembly at the back of the power sequencer.2558. Power on the Enterprise system.255E.1.4 CD Tray Power and Data Cable Assemblies255To remove the cable assembly:2551. Completely power off the Enterprise system.2552. Grasp the front bezel on both sides at the top and pull out far enough to disengage the ball s...256FigureE4 Removing the Front Bezel2563. Remove the bezel and set it aside.2564. Open the hinged door on the front panel by grasping the handle (purple extruded strip on the v...2565. Remove the side panel closest to the key switch assembly.2566. Remove the fan tray shelf cover.2567. Disconnect the CD tray power or data cable assembly from the back of the SCSI tray.257FigureE5 Removing the Cable Assemblies From the Back of the SCSI Tray2578. Pull the cable assembly through the opening in the cabinet to the front of the card cage.2579. Disconnect the cable assembly from the front of the SCSI adapter assembly and remove the cable...258FigureE6 Removing the Cable Assemblies From the Front of the SCSI Adapter Tray258To replace the cable assembly:2581. Connect the CD tray power or data cable assembly into the back of the SCSI tray.2582. Pull the cable assembly through the opening in the cabinet to the front of the card cage.2583. Connect the cable assembly into the front of the SCSI adapter assembly.2584. Replace the fan tray shelf cover.2595. Replace the side panel.2596. Close the hinged door on the front panel by grasping the door handle on the right side of the ...2597. Place the front bezel against the cabinet with the ball studs aligned with the catches on the ...2598. Power on the Enterprise system.259E.1.5 Key Switch Assembly259To remove the key switch assembly:2591. Completely power off the Enterprise system.2592. Remove the side panel closest to the key switch assembly.2593. Remove the fan tray shelf cover.2594. Disconnect the CD tray power and data cable assemblies from the back of the SCSI tray.2595. Remove the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf.259FigureE7 Removing the Two Screws That Attach the SCSI Tray to the Flange2606. Remove the two screws that attach the SCSI tray to the cabinet pillar.261FigureE8 Removing the Two Screws That Attach the SCSI Tray to the Cabinet Pillar2617. Gently pull and remove the SCSI tray from the cabinet.262FigureE9 Removing the SCSI Tray in the Enterprise 6000/5000 Systems2628. Disconnect the cable from the back of the key switch assembly.2629. Remove the screw on the left side that attaches the key switch assembly to the cabinet pillar.263FigureE10 Removing the Screw That Attaches the Key Switch Assembly to the Left Side of the Cabi...26310. Remove the two screws on the right side that attach the key switch assembly to the cabinet pi...264FigureE11 Removing the Two Screws That Attach the Key Switch Assembly to the Right Side of the ...26411. Gently remove the key switch assembly from the cabinet.265FigureE12 Replacing the Key Switch Assembly in the Enterprise 6000/5000 Systems265To replace the key switch assembly:2651. Insert the key switch assembly into the cabinet until it is seated properly.2652. Replace the two screws on the right side that attach the key switch assembly to the cabinet pi...2653. Replace the screw on the left side that attaches the key switch assembly to the cabinet pillar.2664. Connect the key switch cable assembly into the back of the key switch assembly.2665. Replace the SCSI tray into the cabinet using the support system cabinet CD shelf as a guide.2666. Replace the two screws that attach the SCSI tray to the cabinet pillar.2667. Replace the two screws that attach the SCSI tray to the flange on the side of the fan tray shelf.2668. Connect the CD tray power and data cable assemblies into the back of the SCSI tray.2669. Replace the fan tray shelf cover.26610. Replace the side panel closest to the key switch assembly.26611. Power on the Enterprise system.266E.1.6 SCSI Tape Adapter PCS Assembly266To remove the SCSI adapter assembly:2661. Completely power off the Enterprise system.2662. Disconnect the two cable assemblies from the front of the SCSI adapter assembly.2663. Loosen the three captive screws on the bottom that secure the SCSI adapter assembly to the cab...267FigureE13 Removing the SCSI Tape Adapter PCS Assembly in the Enterprise 6000/5000 Systems2674. Pull and slowly remove the SCSI adapter assembly from the cabinet.267To replace the SCSI adapter assembly:2671. Carefully insert the SCSI adapter assembly into the front of the Enterprise system.2672. Tighten the three captive screws on the bottom that secure the SCSI adapter assembly to the ca...2683. Connect the two cable assemblies to the front of the SCSI adapter assembly.2684. Power on the Enterprise system.268E.1.7 Key Switch Adapter Assembly268To remove the key switch adapter assembly:2681. Completely power off the Enterprise 6000 system.2682. Disconnect the cable assembly from the front of the key switch adapter assembly.2683. Loosen the two captive screws on the bottom that secure the key switch adapter assembly to the...2684. Pull and slowly remove the key switch adapter assembly from the cabinet.268To replace the key switch adapter assembly:2681. Carefully insert the key switch adapter assembly into the front of the Enterprise 6000 system.2682. Tighten the two captive screws on the bottom that secure the key switch adapter assembly to th...2693. Connect the cable assembly to the front of the key switch adapter assembly.2694. Power on the Enterprise 6000 system.269E.1.8 Fan Tray Assembly, 200/240V269To remove the fan tray assembly:2691. Completely power off the Enterprise system.2692. Locate the fan tray assembly at the back of the system.2693. Disconnect the cables from the fan tray assembly.2694. Loosen the two captive screws on the left side that secure the fan tray assembly to the cabinet.2695. Pull and slowly remove the fan tray assembly from the cabinet.269FigureE14 Removing the 200/240V Fan Tray Assembly270To replace the fan tray assembly:2701. Carefully insert the fan tray assembly into the cabinet.2702. Tighten the two captive screws to secure the fan tray in place.2713. Reconnect the cables.2714. Power on the Enterprise system.271E.1.9 Centerplane271To remove the centerplane:2711. Completely power off the Enterprise system.2712. Remove the front bezel, hinged door and rear screen panel.2713. Remove any assemblies above and below the Enterprise system.2714. Remove all the boards and power supplies.2715. Remove the SCSI adapter assembly, the key switch adapter assembly, and the 200/240V fan tray a...2716. Disconnect any remaining cables from the Enterprise system main cabinet.2717. Remove the two screws on each side of the system cabinet that attach the top rails to the syst...2718. Loosen the four screws on each side of the system cabinet that attach the top rails to the mai...2729. Remove the top rails and set them aside.27210. Remove the four screws on each side of the system cabinet that attach the bottom rails to the...27211. Carefully slide the Enterprise system chassis out toward the front and place it front side do...27212. Remove the screws around the center of the main chassis.27213. Lift and remove the rear chassis and set it aside.27214. Remove the screws that hold the centerplane to the front chassis.27215. Lift the centerplane out and set it aside.272To replace the centerplane:2721. Place the centerplane in the front chassis.2722. Replace the screws that hold the centerplane to the front chassis.2723. Place the rear chassis on the front chassis.2734. Replace the screws around the center of the main chassis.2735. Slide the main chassis into the system cabinet.2736. Replace the four screws on each side of the system cabinet that attach the bottom rails to the...2737. Replace the top rails.273a. Tighten the four screws on each side attaching the top rail to the main chassis.273b. Replace the two screws on each side attaching the top rail to the system cabinet.2738. Replace the SCSI adapter assembly, the key switch adapter assembly, and the 200/240V fan tray ...2739. Replace all the boards and power supplies.27310. Connect any remaining cables to the Enterprise system main cabinet.27311. Replace any assemblies above and below the Enterprise system.27312. Replace the front bezel, hinged door and rear screen panel.27313. Power on the Enterprise system.273E.2 Enterprise 4000 System274E.2.1 Fan Tray Assembly, 100V/240V274To remove the fan tray assembly:2741. Completely power off the Enterprise system.2742. Locate the fan tray assembly at the rear of the system.2743. Disconnect the power cable from the fan tray assembly.2744. Loosen the two captive screws on the left side that secure the fan tray assembly to the enclos...274FigureE15 Removing the Fan Tray in the Enterprise 4000 System2755. Pull the end of the extraction lever outward to release the fan tray assembly from the centerp...2756. Slowly remove the fan tray assembly from the enclosure.275To replace the fan tray assembly:2751. Carefully insert the fan tray assembly into the slot on the left side of the Enterprise system.2752. Ensure that the extraction lever is in the outward position as you slide the fan tray assembly...2753. Use the extraction lever to seat the fan tray assembly.2764. Tighten the two captive screws to secure the fan tray in place.2765. Connect the power cord.2766. Power on the Enterprise system.276E.2.2 Key Switch Assembly276To remove the key switch assembly:2761. Completely power off the Enterprise system.2762. Remove the system key.2763. Grasp the bottom corners of both sides of the top bezel and pull it toward you.2764. Tilt the top bezel upward to a 45o angle and remove the bezel.276FigureE16 Removing the Top Bezel2775. Loosen the two captive screws securing the key switch assembly to the enclosure.2776. Gently pull the key switch assembly from the enclosure.277FigureE17 Replacing the Key Switch/LED Tray Assembly in the Enterprise 4000 System278To replace the key switch assembly:2781. Gently insert the key switch assembly in the enclosure.2782. Tighten the two captive screws securing the key switch assembly to the enclosure.2783. Tilt the top bezel at a 45o angle and insert the lip of the bezel under the top of the enclosure.2794. Lower the top bezel.2795. Replace the system key.2796. Power on the Enterprise system.279E.2.3 Centerplane279To remove the centerplane:2791. Completely power off the Enterprise system.2792. Remove the top bezel.2793. Remove the side vents. Push each side vent backwards until it stops. Then lift the vent off th...2794. Remove the top cover.279a. Locate the four plugs in each corner of the enclosure.279b. Lift each plug by pushing down in the dotted area.279c. Remove each plug.279d. Lift up the front of the top cover and slide it backwards approximately 6-10 millimeters. Remo...2795. Remove all the boards and power supplies.2796. Loosen the bottom three captive screws securing the SCSI tray to the enclosure.280FigureE18 Removing the SCSI tray2807. Remove the key switch assembly and the 100/240V fan tray assembly.2808. Turn over the enclosure and remove the feet on the bottom.280a. Locate the four feet in each corner of the enclosure.280b. Unscrew and remove each foot.2809. Turn the enclosure front side down onto a surface.28010. Remove the 26 screws around the center of the main chassis.28011. Lift and remove the rear chassis and set it aside.28012. Remove the 20 screws that hold the centerplane to the front chassis.28013. Lift the centerplane out and set it aside.281To replace the centerplane:2811. Place the centerplane in the front chassis.2812. Replace the 20 screws that hold the centerplane to the front chassis.2813. Place the rear chassis on the front chassis.2814. Replace the 26 screws around the center of the main chassis.2815. Replace the feet on the bottom of the enclosure.2816. Turn the enclosure over so that the feet are supporting the chassis.2817. Replace all boards and power supplies.2818. Replace the SCSI tray.2819. Replace the key switch assembly and the 100/240V fan tray assembly.28110. Replace the top cover.281a. Slide the top cover over the key slots until it fits securely on the main chassis.281b. Replace each plug.28111. Replace the side vents. Place each vent alongside the main chassis and push the vent forward ...28112. Replace the top bezel.28213. Power on the Enterprise system.282Illustrated Parts Breakdown (IPB)283F283TableF1 List of Replaceable Components (1 of 3)284F.1 Enterprise 6000/5000 Systems287TableF2 Enterprise 6000 System, Front View287TableF3 Enterprise 6000 System, Rear View289TableF4 SCSI Tape Adapter PCS Assembly291TableF5 Key Switch Tray291TableF6 SunCD 4292TableF7 Power Sequencer293TableF8 Fan Tray Assembly294TableF9 Centerplane Assembly295TableF10 Power/Cooling Module (PCM)296TableF11 Peripheral Power Supply296TableF12 CPU/Memory Board297TableF13 SBus I/O Board Assembly298TableF14 Graphics I/O Board Assembly299TableF15 Clock Board Assembly300TableF16 Disk Board Assembly301TableF17 Load Board Assembly302F.2 Enterprise 4000 System303TableF18 Enterprise 4000 System, Front View303TableF19 Enterprise 4000 System, Rear View304TableF20 Key Switch Tray305TableF21 Fan Tray Assembly305TableF22 Centerplane Assembly306TableF23 CD-ROM and Tape Devices307TableF24 68 Pin Terminator307Connectors308F308F.1 CPU/Memory Board309FigureF1 CPU/Memory Board Connector Locations309F.1.1 Centerplane Connector309FigureF2 CPU/Memory Board Centerplane Connector Location310FigureF3 Centerplane Connector Detail310F.1.2 CPU Module Connectors310FigureF4 CPU Module 0 Connector (144 Pin) Location311FigureF5 CPU Module 1 Connector (144 Pin) Location311FigureF6 CPU Module 0 Connector (288 Pin) Location312FigureF7 CPU Module 1 Connector (288 Pin) Location312F.2 I/O Board312FigureF8 SBus I/O Board Connector Locations313FigureF9 Graphics I/O Board Connector Location313F.2.1 Centerplane Connector314F.2.2 SBus Connectors314FigureF10 I/O Board SBus 0 Connector Locations314FigureF11 I/O Board SBus 1 Connector Location314FigureF12 I/O Board SBus 2 Connector Locations315F.2.3 UPA Connector Location315FigureF13 Graphics I/O Board UPA Connector Location315F.2.4 Ethernet Connector (TPE)316FigureF14 I/O Board Ethernet Connector Locations316F.2.5 MII Connector316FigureF15 I/O Board MII Connector Locations316F.2.6 Fiber Interface Connectors317FigureF16 I/O Board Fiber 0 Interface Connector Locations317FigureF17 I/O Board Fiber 1 Interface Connector Locations317F.2.7 SCSI Connector318FigureF18 I/O Board SCSI Connector Locations318F.3 Disk Board318FigureF19 Disk Board Connector Locations318F.3.1 Centerplane Connector319FigureF20 Disk Board Centerplane Connector Location319F.3.2 SCSI In Connector319FigureF21 Disk Board SCSI In Connector Location (Upper)319F.3.3 SCSI Out Connector320FigureF22 Disk Board SCSI Out Connector Location (Lower)320F.4 Clock Board320FigureF23 Clock Board Connector Locations320F.4.1 Centerplane Connector321FigureF24 Clock Board Centerplane Connector Location321F.4.2 Serial Port Connectors321FigureF25 Clock Board Serial Port Connectors Locations321FigureF26 Serial Port A and B Connector Pinouts322F.4.3 Keyboard and Mouse Connector322FigureF27 Clock Board Keyboard/Mouse Connector Location322FigureF28 Keyboard and Mouse Connector Pinouts323Index324A324B324C324D325E325F325G326H326I326K326L327M327N327O327P327R328S328T329U330V330Reader Comment Card332Size: 3.69 MBPages: 333Language: EnglishOpen manual
