Toshiba 960-809 User Manuals

Table of Contents

• 1.1 Features

  15
• 1.2 System Unit Block Diagram

  23
• 1.3 3.5-inch Floppy Disk Drive (USB External)

  28
• 1.4 2.5-inch Hard Disk Drive

  29
• 1.5 Optical Drive (ODD)

  32
  • 1.5.1 DVD-Super Multi Drive

    32
• 1.6 Keyboard

  34
• 1.7 TFT Color Display

  35
  • 1.7.1 LCD Module

    35
• 1.8 Power Supply

  36
• 1.9 Batteries

  39
  • 1.9.1 Main Battery

    39
  • 1.9.2 Battery Charging Control

    40
  • 1.9.3 RTC battery

    41
• 1.10 AC Adapter

  42
• 2.1 Troubleshooting

  48
• 2.2 Troubleshooting Flowchart

  50
• 2.3 Power Supply Troubleshooting

  55
  • 2.3.1 Procedure 1 Power Status Check

    55
  • 2.3.2 Procedure 2 Error Code Check

    57
  • 2.3.3 Procedure 3 Connection Check

    63
  • 2.3.4 Procedure 4 Charging Check

    64
  • 2.3.5 Procedure 5 Replacement Check

    64
• 2.4 System Board Troubleshooting

  65
  • 2.4.1 Procedure 1 Message Check

    66
  • 2.4.2 Procedure 2 Debugging Port Check

    68
  • 2.4.3 Procedure 3 Diagnostic Test Program Execution Check

    72
  • 2.4.4 Procedure 4 Replacement Check

    72
• 2.5 USB FDD Troubleshooting

  73
  • 2.5.1 Procedure 1 FDD Head Cleaning Check

    73
  • 2.5.2 Procedure 2 Diagnostic Test Program Execution Check

    74
  • 2.5.3 Procedure 3 Connector Check and Replacement Check

    75
• 2.6 2.5” HDD Troubleshooting

  77
  • 2.6.1 Procedure 1 Partition Check

    77
  • 2.6.2 Procedure 2 Message Check

    78
  • 2.6.3 Procedure 3 Format Check

    79
  • 2.6.4 Procedure 4 Diagnostic Test Program Execution Check

    80
  • 2.6.5 Procedure 5 Connector Check and Replacement Check

    81
• 2.7 Keyboard Troubleshooting

  82
  • 2.7.1 Procedure 1 Diagnostic Test Program Execution Check

    82
  • 2.7.2 Procedure 2 Connector Check and Replacement Check

    82
• 2.8 Touch pad Troubleshooting

  83
  • 2.8.1 Procedure 1 Diagnostic Test Program Execution Check

    83
  • 2.8.2 Procedure 2 Connector Check and Replacement Check

    84
• 2.9 Display Troubleshooting

  85
• 2.10 Optical Disk Drive Troubleshooting

  87
  • 2.10.1 Procedure 1 Diagnostic Test Program Execution Check

    87
  • 2.10.2 Procedure 2 Connector Check and Replacement Check

    87
• 2.11 Modem Troubleshooting

  89
• 2.12 LAN Troubleshooting

  91
  • 2.12.1 Procedure 1 Diagnostic Test Program Execution Check

    91
  • 2.12.2 Procedure 2 Connector Check and Replacement Check

    91
• 2.13 Wireless LAN Troubleshooting

  92
  • 2.13.1 Procedure 1 Transmitting-Receiving Check

    92
  • 2.13.2 Procedure 2 Antennas' Connection Check

    93
  • 2.13.3 Procedure 3 Replacement Check

    94
• 2.14 Bluetooth Troubleshooting

  95
• 2.15 Web camera Troubleshooting

  97
• 2.16 Tablet Pen Troubleshooting

  99
• 2.17 Touch screen Troubleshooting

  101
• 2.18 Sound Troubleshooting

  103
• 2.19 Bridge media Slot Troubleshooting

  105
  • 2.19.1 Procedure 1 Check on Windows OS

    105
  • 2.19.2 Procedure 2 Connector Check and Replacement Check

    105
• 2.20 PCI ExpressCard Slot Troubleshooting

  106
• 2.21 Fingerprint sensor Troubleshooting

  107
• 2.22 3G Troubleshooting: Not Used

  111
• The Diagnostic Test

  119
  • 3.1.1 Diagnostics menu

    119
  • 3.1.2 H/W (Hardware) initial information setting tool

    120
  • 3.1.3 Heatrun test program

    121
• 3.2 Executing the Diagnostic Test

  122
  • 3.2.1 Diagnostics menu (T&D)

    123
  • 3.2.2 H/W initial information setting tool

    126
  • 3.2.3 Heatrun test program

    126
• 3.3 Setting of the hardware configuration

  127
• 3.4 Heatrun Test

  129
• 3.5 Subtest Names

  130
• 3.6 System Test

  132
• 3.7 Memory Test

  134
• 3.8 Keyboard Test

  135
• 3.9 Display Test

  136
• 3.10 Floppy Disk Test

  139
• 3.11 Printer Test

  141
• 3.12 Async Test

  143
• 3.13 Hard Disk Test

  144
• 3.14 Real Timer Test

  147
• 3.15 NDP Test

  149
• 3.16 Expansion Test

  150
• 3.17 CD-ROM/DVD-ROM Test

  152
• 3.18 Error Code and Error Status Names

  153
• 3.19 Hard Disk Test Detail Status

  156
• 3.20 ONLY ONE TES

  158
  • 3.20.1 Program Description

    158
  • 3.20.2 Operations

    158
• 3.21 Head Cleaning

  172
  • 3.21.1 Function Description

    172
  • 3.21.2 Operations

    172
• 3.22 Log Utilities

  173
  • 3.22.1 Function Description

    173
  • 3.22.2 Operations

    174
• 3.23 Running Test

  175
  • 3.23.1 Function Description

    175
  • 3.23.2 Operations

    175
• 3.24 Floppy Disk Drive Utilities

  176
  • 3.24.1 Function Description

    176
  • 3.24.2 Operations

    177
• 3.25 System Configuration

  181
  • 3.25.1 Function Description

    181
  • 3.25.2 Operations

    182
• 3.26 Wireless LAN Test Program (Atheros)

  183
• 3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC) (Not Used)

  185
• 3.28 Wireless LAN Test Program on DUT PC (Intel-made)

  190
• 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program

  194
  • 3.29.1 LAN test

    194
  • 3.29.2 Modem test

    197
  • 3.29.3 Bluetooth test

    198
  • 3.29.4 IEEE1394 test

    200
• 3.30 Sound Test program

  201
• 3.31 SETUP

  202
  • 3.31.1 Function Description

    202
  • 3.31.2 Accessing the SETUP Program

    204
• 3.32 Maintenance (WinPE&FreeDos) Test Program Operation

  209
  • 3.32.1 . Outline

    209
  • 3.32.2 Outline of Specification

    209
    • 3.32.2.1 Outline of WindowsPE T&D

      209
    • 3.32.2.2 Outline of Freedos T&D

      209
• 3.33 . Starting TOSHIBA Test & Diagnostic

  210
  • 3.33.1 Starting from CD

    210
• 3.34 . Windows PE T&D

  212
  • 3.34.1 Equipment Configuration for Test

    212
  • 3.34.2 Starting T&D

    213
    • 3.34.2.2 Manual Start

      213
  • 3.34.3 System Information Menu

    214
    • 3.34.3.1 Explanation of each item

      214
    • 3.34.3.2 Details of the system information displayed on an information tree

      216
  • 3.34.4 Test Menu

    219
    • 3.34.4.2 Test setting and Result

      220
    • 3.34.4.3 Test Procedure

      222
    • 3.34.4.5 Test Log Management Screen

      223
  • 3.34.5 System Utility Menu

    227
    • 3.34.5.1 Explanation of Each Item

      227
  • 3.34.6 Test setting Menu

    228
    • 3.34.6.1 USB Memory Creation Tool

      232
    • 3.34.6.2 Display of SMART Information

      234
  • 3.34.7 Details of Each Test Function

    237
    • 3.34.7.1 HDD Physical Test

      237
    • 3.34.7.2 HDD Logical Test

      241
    • 3.34.7.3 Memory Test

      243
    • 3.34.7.4 USB Test

      245
    • 3.34.7.5 ODD Test

      247
    • 3.34.7.6 WIRED LAN Test

      249
    • 3.34.7.7 CPU Test

      251
    • 3.34.7.8 VIDEO Test

      253
    • 3.34.7.9 FDD Test

      254
    • 3.34.7.10 IEEE1394 Test

      256
    • 3.34.7.11 TIMER Test

      258
    • 3.34.7.12 KEYBOARD Test

      260
    • 3.34.7.13 Mouse Test

      264
    • 3.34.7.14 SMART CHECK Test

      267
• 3.35 DOS T&D

  268
  • 3.35.1 Configuration of Test Equipment

    268
    • 3.35.1.1 Test device configuration

      268
    • 3.35.1.2 Test program configuration

      269
    • 3.35.1.3 Test program list

      270
  • 3.35.2 How to start T&D

    271
    • 3.35.2.1 Diagnostics main menu

      271
    • 3.35.2.2 Diagnostics test menu

      272
    • 3.35.2.3 Sub test menu

      274
  • 3.35.3 Test Operating Procedure

    275
  • 3.35.4 Error Code Status

    277
  • 3.35.5 Task Function

    279
    • 3.35.5.1 Log Utilities（Task #5）

      279
    • 3.35.5.2 Running Test（Task #6）

      280
    • 3.35.5.3 FD & HD Utilities（Task #7）

      281
  • 3.35.6 Detail of Each Test Function

    282
    • 3.35.6.1 System Test

      282
    • 3.35.6.2 Memory test

      282
    • 3.35.6.3 Keyboard Test

      286
    • 3.35.6.4 Display test

      287
    • 3.35.6.5 Floppy Disk Test

      288
    • 3.35.6.6 Hard Disk Test

      291
    • 3.35.6.7 Real timer test

      295
• 3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information

  296
  • 3.36.1 Details of HTML Log File

    296
    • 3.36.1.1 System Information

      296
    • 3.36.1.2 Test conditions

      297
    • 3.36.1.3 Test Result

      298
    • 3.35.1.4 List of the error logs recorded on a log file

      299
• 3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information

  302
  • 3.37.1 Outline

    302
  • 3.37.2 Notices and Restrictions (Win PE T&D)

    302
  • 3.37.3 Notices and Restrictions (Freedos)

    303
• 4 Replacement Procedures

  310
  • 4.1 Overview

    310
  • 4.2 Battery pack

    319
  • 4.3 ExpressCard /Bridge media

    321
    • 4.3.1 ExpressCard

      321
    • 4.3.2 Bridge media

      322
  • 4.4 Tablet PC pen

    323
  • 4.5 Reserve pen case

    324
  • 4.6 HDD

    325
  • 4.7 Slim select bay module

    329
  • 4.8 Memory module (slot B)

    332
  • 4.9 Fan hood

    335
  • 4.10 Keyboard

    337
  • 4.11 Memory module (slot A)

    341
  • 4.12 Wireless LAN card/Robson card

    344
  • 4.13 3G card　(3G model only)

    348
  • 4.14 Base assembly and Cover assembly

    350
• 4 Replacement Procedures

  354
  • 4.15 Slim select bay latch

    354
  • 4.16 Battery lock assembly

    356
  • 4.17 RTC battery

    357
  • 4.18 Bluetooth module

    359
  • 4.19 Front panel

    361
  • 4.20 Fan/Heat sink/CPU

    362
  • 4.21 System board

    367
  • 4.22 HDD cable/Bluetooth cable

    371
  • 4.23 MDC

    372
  • 4.24 ExpressCard　

    374
  • 4.25 Battery cable holder

    376
  • 4.26 Pen holder assembly

    377
  • 4.27 Sensor board

    378
  • 4.28 Touch pad

    379
  • 4.29 Speaker

    383
  • 4.30 Hinge assembly

    385
  • 4.31 LCD unit/Touch panel/Digitizer

    389
  • 4.32 Switch board/Fingerprint sensor board

    410
  • 4.33 Web camera board

    412
  • 4.34 Wireless LAN antenna/Internal microphone/Web camera cable

    413
• Precautions for handling the LCD module

  423
• B.1 PORTÉGÉ M780 System board (FW3SY*) Front View

  429
• B.2 PORTÉGÉ M780 System board (FWGSY*) Back View

  431
• B.3 SW board (FWGSW*,FWGNW*) View

  433
• B.4 Finger Sensor board (FWGFS*,FWGNF*) View

  434
• B.5 Touch Pad board (FWGTP*,FWGNT*) View

  435
• B.6 Panel Sensor board (FWGPN*,FWGNP*) View

  436
• C.1 CN1400 Memory A connector(200-pin)

  437
• C.2 CN1410 Memory B connector (200-pin)

  440
• C.3 CN1910 SELECT BAY(SATA ODD) interface connector (13-pin)

  443
• C.4 C CN1900 SATA HDD interface connector (20-pin)

  443
• C.5 IS2520 EXPRESS CARD interface connector (40-pin)

  444
• C.6 CN2300 Docking interface connector (133-pin)

  445
• C.9 CN3010 MDC module interface connector (12-pin)

  450
• C.11 CN3250 FW3TP* board interface connector (8-pin)

  451
• C.14 CN4610 USB (Port2) interface connector (4-pin)

  453
• C.15 CN4612 USB (Port1) interface connector (4-pin)

  453
• C.16 CN1970 eSATA/USB interface connector (20-pin)

  453
• C.20 CN6150 Speaker connector (4-pin)

  456
• C.21 CN8771 FAN interface connector (4-pin)

  456
• C.22 CN8810 Battery connector (10-pin)

  456
• C.23 CN9300 RTC battery connector (3-pin)

  457
• C.26 J4050 LAN interface connector (12-pin)

  458
• C.27 J6051 Ext MIC connector (5-pin)

  459
• C.28 J6310 HP JACK (6-pin)

  459
• C.29 J8800 DC-IN connector (4-pin)

  459
• C.30 IS2140 Media Bridge interface connector (42-pin)

  460
• C.31 IS2630 SIMM CARD SLOT (12-pin) :Not used

  461
• C.32 CN9542 System board interface connector (15-pin)

  462
• C.33 CN9541 System board interface connector (6-pin)

  463
• C.34 CN3241 Touch PAD interface connector (12-pin)

  464
• C.35 CN9570 System board interface connector (8-pin)

  464
• C.36 CN9531 System board interface connector (4-pin)

  465
• C.37 CN2661 ANT interface connector (3-pin)

  466
• D.1 Scan Codes

  467
• E.1 United Kingdom (UK) Keyboard

  475
• E.2 United States (US) Keyboard

  475
• E.3 Canadian French Keyboard

  476
• F.1 RGB Monitor Loopback Connector

  477
• F.2 LAN Loopback Connector

  477