Lucent Technologies 107970212 Manual De Usuario

6

Troubleshooting

Contents

When You Need Help

Automated Attendant Service

Outside Callers Hear Ringing, but System Does Not Answer

Outside Callers Hear Silence, Tones, or Ringing During
Transfer

System Does Not Answer Immediately

System Cuts Off Part of Greeting

System Transfers Call to Receptionist Before Playing the
Menu Prompt

System Does Not Transfer Calls Properly

System Does Not Respond to Entered Digits

Unanswered Transferred Calls Ring Continually

Call Answer Service

Call Answer Service Takes Too Long to Answer Calls

Call Answer Service Terminates Message While Caller Is
Recording

Messages Cannot Be Deposited in Mailbox

Voice Mail Service

Subscriber Unable to Log In to Voice Mail

Date or Time in Message Headers is Incorrect

Subscriber Cannot Forward Messages to Another
Subscriber

Subscribers Hear Busy Signal When Calling In to Voice Mail

Message Light Does Not Turn Off

Outcalling Is Delayed

Outcalling to a Digital Pager Is Not Working

Outcalling to a Telephone Is Not Working

Cannot Switch Between Primary and Secondary Languages

Cannot Understand Language Prompts

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