Xerox 701P44973 Manual De Usuario

10 Problem Solving

10

This section describes how to solve the problem when an error message appears.

Important • Error messages displayed will vary depending on your particular situation and the error 

involved.

A fault has occurred.
Switch Off the Machine and then 
On.
(XXX-XXX)

[Cause] An error occurred.
[Remedy]Turn off the power, wait until the touch screen 

goes dark (about 10 sec.), and then turn on 
power again.
If the message persists, record the displayed 
contents for [(XXX-XXX)].  Switch off the 
machine immediately, wait for the touch screen 
to go dark, and contact your Xerox Customer 
Support Center.

A fault has occurred.
Press [Restart] to start recovery. 
(XXX-XXX)

[Cause]  An internal error occurred.
[Remedy] Select the [Restart] button on the display.

If the error persists, turn off the power (about 10 
sec.), then turn on the power again.
If the message persists, record the displayed 
contents for [(XXX-XXX)].  Switch off the 
machine immediately, wait for the touch screen 
to go dark, and contact your Xerox Customer 
Support Center.