Citizen CL-S6621 Manual De Usuario
56
Appendixes
Troubleshooting
Indication
Check
Corrective action
The.printer.is.
not.printing.
neatly.
not.printing.
neatly.
1). Are.the.media.and.the.
ribbon.correctly.set?
1). Correctly.set.the.media.and.
the.ribbon.
2). Is.the.printing.density.
too.high.or.too.low?
2). Set.the.appropriate.printing.
density.using.the.menu.or.
control.software.
control.software.
3). Is.the.platen.dirty?.
Is.it.deformed?
3). If.it.is.dirty,.clean.it.with.ethyl.
alcohol..If.it.is.deformed,.
replace.it.
replace.it.
Note:.Consult.with.the.dealer.that.
supplied.the.printer.concerning.
the.replacement.
supplied.the.printer.concerning.
the.replacement.
4). Is.the.thermal.
printhead..dirty?...
Is.a.label.stuck.to.the.
head.
Is.a.label.stuck.to.the.
head.
4). If.it.is.dirty,.remove.the.dirt.
with.the.attached.head.cleaner...
If.a.label.is.stuck.to.the.head,.
remove.it.
If.a.label.is.stuck.to.the.head,.
remove.it.
Note:.Do.not.use.a.metal.object.to.
remove.a.label.stuck.to.the.inside.
of.the.printer..(This.may.damage.
the.thermal.printhead.).If.adhesive.
label.material.is.stuck.to.the.print.
head,.remove.it.with.a.soft.cloth.
soaked.in.ethyl.alcohol.
remove.a.label.stuck.to.the.inside.
of.the.printer..(This.may.damage.
the.thermal.printhead.).If.adhesive.
label.material.is.stuck.to.the.print.
head,.remove.it.with.a.soft.cloth.
soaked.in.ethyl.alcohol.
5). Is.the.recommended.
ribbon.or.a.ribbon.of.
the.same.type.used?
the.same.type.used?
5). Use.the.recommended.ribbon.
or.a.ribbon.of.the.same.type.
6). Is.the.thermal.
printhead..in.the.
correct.position.for.the.
media.that.is.used?
correct.position.for.the.
media.that.is.used?
6). Adjust.the.offset.of.the.thermal.
printhead..with.the.media.
thickness.adjustment.dial.
thickness.adjustment.dial.
7). Is.the.printer’s.head.
pressure.balance.
correct.for.the.width.of.
the.media.that.is.used?
correct.for.the.width.of.
the.media.that.is.used?
7). Adjust.the.thermal.printhead..
pressure.with.the.media.width.
adjustment.dial.
adjustment.dial.
The.printing.
position.
changes.
position.
changes.
1). Are.the.media.and.the.
ribbon.correctly.set?
1). Correctly.set.the.media.and.
the.ribbon.
2). Is.the.platen.dirty?..
Is.it.deformed?
2). If.it.is.dirty,.clean.it.with.ethyl.
alcohol..If.it.is.deformed,.
replace.it.
replace.it.
Note:.Consult.with.the.dealer.that.
supplied.the.printer.concerning.
the.replacement.
supplied.the.printer.concerning.
the.replacement.
3). Are.the.data.contents.
and.the.command.
signals.from.the.host.
appropriate?.
signals.from.the.host.
appropriate?.
3). If.an.error.message.is.
displayed,.check.the.content.
of.the.software.and.the.
communication.status.set.by.
the.host.computer.
of.the.software.and.the.
communication.status.set.by.
the.host.computer.
4). Are.the.menu.values.
set.appropriately?
4). .Set.the.correct.menu.values.
using.the.operating.panel.or.
the.host.computer.
the.host.computer.