Gateway 1450 Manual De Usuario

Descargar
Página de 320
271
Troubleshooting
www.gateway.com
You receive a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard 
drive problems, run the Error checking program. For more information, 
see “Checking the hard drive for errors” on page 231
The hard drive cannot be accessed, or you receive a “General failure 
reading drive C” error message
If a diskette is in the diskette drive, eject it and restart your computer.
Make sure that the hard drive is correctly installed. Remove it, firmly 
reinsert it, then restart your computer. For more information, see 
“Replacing the hard drive” on page 259.
If your computer has been subjected to static electricity or physical shock, 
you may need to reinstall the operating system.
Internet
You cannot connect to the Internet
Make sure that the modem cable is plugged into the modem jack and 
not the Ethernet network jack. See “Left side” on page 3 to make sure 
that the connections have been made correctly.
Make sure that your computer is connected to the telephone line and 
the telephone line has a dial tone.
If you have the call waiting feature on your telephone line, make sure 
that it is disabled.
Make sure that your account with your Internet Service Provider (ISP) is 
set up correctly. Contact your ISP technical support for help.
Make sure that you do not have a problem with your modem. For 
information about solving modem problems, see “Modem” on page 274.
Help and 
Support
For more information about file management in 
Windows XP, click Start, then click Help and Support.
Type the keyword 
file management in the HelpSpot 
Search box 
, then click the arrow.