Gateway 1450 Manual De Usuario

Chapter 16: Troubleshooting

www.gateway.com

■

Make sure that the modem cable is plugged into the modem jack and 
not the Ethernet network jack. See “Left side” on page 3 to make sure 
that the connections have been made correctly.

■

Make sure that your computer is connected to the telephone line and 
the telephone line has a dial tone.

■

Make sure that the modem cable is less than 6 feet (1.8 meters) long.

■

Remove any line splitters or surge protectors from your telephone line, 
then check for a dial tone by plugging a working telephone into the 
telephone wall jack.

■

If you have additional telephone services such as call waiting, call 
messaging, or voice mail, make sure that all messages are cleared and call 
waiting is disabled before using the modem. Contact your telephone 
service to get the correct code to temporarily disable the service. Also 
make sure that the modem dialing properties are set appropriately.

In Windows XP, click 

, then click 

. The Control 

Panel window opens. If your Control Panel is in Category View, 
click 

.

- OR -

In Windows 2000, click 

, 

, then click 

. The 

Control Panel window opens. 

Click/Double-click the 

 icon, then click 

the 

 tab.

Select the name of the location from which you are dialing, then 
click 

.

Make sure that all settings are correct.