Kodak 8650 Manual De Usuario

 

Troubleshooting the printer

 

4-2

October 1997

 

Error messages indicate that a problem has occurred. More than one 
problem can occur at a time. However, only one error message can 
appear at a time. Messages related to high-priority problems are 
displayed before lower priority ones.

You must resolve problems in the order in which they appear. For 
example, a CLOSE COVER message may appear. After you close the 
cover, a paper mismatch message may appear. After you correct the 
mismatch, if there are no other errors, READY will be displayed.

Table 4-1 lists and describes the common error messages, and tells 
what to do if these messages appear.

Table 4-1

 

Error message

Possible cause

Possible solution

 

CHANGE
RIBBON

• The supply spool is 
empty
• The ribbon’s barcode 
cannot be read.
• The wrong type of 
ribbon is loaded (for 
example, CMYK ribbon 
is loaded on a printer 
with 32 MB of memory).

• Change the ribbon. 
• Make sure the barcode is legible. 
If the message persists, service is 
required.
• Load the correct type of ribbon.

CHECK TRAY

• The tray is empty.
• The tray is inserted 
improperly.
• There is a paper jam 
in the tray area.

• Load paper or transparencies.
• Remove the tray. Reinsert the tray, 
making sure it is seated correctly.
• Clear the jam.

CLEAR PAPER 
PATH

A paper jam occurred.