Kodak 8650 Manual De Usuario

 

Troubleshooting the printer

 

October 1997

4-9

 

You may be able to identify or correct problems yourself. If possible, 
make a test print. UseTable 4-4 to find and try to correct the problem. If 
you cannot solve the problem, service is required. See "Getting 
additional help" on page 4-19. 

Table 4-4

 

Printer does not turn on. • The printer power is 

not on.

• Cables and cords are 

not connected
securely.

 

•

 

Make sure the power switch is in the “I”
position.

 

•

 

Make sure cables and cords are 
connected properly.

Printing takes much 
longer than usual.

• The image file size 

may be larger than 
usual and may there-
fore take longer to 
process.

• It is too warm.

 

•

 

Wait a few minutes.

 

•

 

Turn the printer off for ten minutes to let it 
cool.

 

•

 

Consider moving the printer to a location 
where the temperature is lower.

Nothing happens when a 
job is sent.

 

•

 

Wait to see if the job is still processing.

 

•

 

Try printing a file that you have printed 
previously.

 

•

 

Verify all export module or printer driver 
settings.

 

•

 

Check communications settings for
compatibility between printer and host.

 

•

 

 

.

•

 

Disconnect the cable from the printer and 
try a test print. If this does not work, 
service is required.

Narrow white lines run 
lengthwise on prints. 
(See image 2 at the end 
of this guide.)

White or colored speck-
les or spots appear on 
prints. (See image 3 at 
the end of this guide.)

Dust or dirt has 
contaminated the print 
head.

 

•

 

Make sure the media in the tray is clean 
and streak-free.

 

•

 

Make sure the ribbon is clean.

 

•

 

Clean the print head.

If the problem persists, service is required.