CyberPower CSP100TW Prospecto

Thank you for selecting the CyberPower CSP100TW Surge 
Protector. The information contained in this brochure explains 
the features and operation of the CSP100TW. Please take a few 
moments to read this manual.

1. Standard Outlet
2. Protected LED Indicator

Illuminated when the surge protection feature is
working properly.

3. Protecting Phones/Fax/Modems

To protect your equipment from surge along phones/fax/ 
modems lines.
A. Connect the phone line from wall outlet into the “In” port.
B. Connect the phones/fax/modems line(s) in the “Out” ports.

• Model Number: CSP100TW
• Outlet: 1 Standard Outlet
• Surge Protection: 900 Joules
• Electrical Rating: 125V/15A/1875W
• UL Clamping Voltage: UL 1449 3

rd

/800V (H-N, H-G, N-G)

• Maximum Peak Current: 45,000A
• 3 AC Lines Protected: H-N: 15,000A, H-G: 15,000A,

N-G: 15,000A; (The maximum surge possible on household
wiring is 6,000 volts)

• Response Time: Less than 1 nanosecond
• Attenuation: Up to 32dB
• Communication Protection: RJ11 1-In / 1-Out
• EMI/RFI Filtration: 150 kHz to 100 MHz

TO REDUCE THE RISK OF ELECTRIC SHOCK - Use only in dry 
locations and only indoors. DO NOT plug into another 
relocatable power tap. DO NOT “daisy chain” surge protectors. 
DO NOT use with any aquarium equipment. DO NOT use if 
properly grounded outlets are not available. DO NOT install this 
device if there is not at least 10 meters (30 feet) or more of wire 
between the electrical outlet and electrical service panel. This 
device features an internal protection that will disconnect the 
surge protective component at the end of its useful life, but will 
maintain power to the load – now unprotected.

If the Protected indicator does not light, the surge protector’s 
AC line is no longer protected from surges. Replace the surge 
protector. The surge protector may have received a power 
surge or spike beyond its specified limits that might overload 
the protection circuitry and make it inactive. The surge 
protector absorbed enough of the surge to protect your 
connected equipment, but it will not protect against future 
surges and spikes.

Please contact our Tech Support department with installation, 
troubleshooting, or general product questions.

• Phone: 1-877-297-6937
• Email: tech@cpsww.com
• Hours of Operation: Monday – Friday, 8:00am – 5:00pm CST

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© 2012 CyberPower Systems, Inc.
All rights reserved. All other trademarks are the property of their
respective owners.

K09-0000146-00

Read the following terms and conditions carefully before using 
the CyberPower CSP100TW (the “CPS Product”). By using the 
CPS Product, you consent to be bound by the terms and 
conditions of this Limited Warranty and Connected Equipment 
Guarantee (together referred to as this “Warranty”). IF YOU DO 
NOT AGREE TO THE TERMS AND CONDITIONS OF THIS 
WARRANTY, YOU SHOULD RETURN THE PRODUCT FOR A 
FULL REFUND PRIOR TO USING IT.

Who is providing this Warranty, what does it cover?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this 
Limited Warranty. It only covers the original purchaser and ends 
if you no longer own the CPS Product. This warranty covers 
defects in materials and workmanship in the CPS Product under 
normal use and conditions. It also covers equipment connected 
to the CPS Product and damaged because of the failure of the 
CPS Product. This warranty covers the CPS Product and 
connected equipment for as long as you own the CPS Product.

What must I do to make a warranty claim?
1. Call (877) 297-6937 or write to CyberPower, 4241 12th Ave. 

E., STE 400, Shakopee, MN 55379 or send a message at 
claims@cpsww.com for instructions.

2. Identify the Product, the Purchase Date, and the item(s) of 

Connected Equipment.

3. Provide a dated Proof-of-Purchase receipt (or other proof of 

the original purchase) and provide a description of the defect.

4. Pack and ship the product to CyberPower and, if requested, 

the item(s) of Connected Equipment, and all claim forms that 
CyberPower provides to you. Show the Claim Number on the 
shipping label or include it with the product. You must prepay 
all shipping costs, you are responsible for packaging and 
shipment, and you must pay the cost of the repair estimate.

5. Do each of these within ten days of the occurrence.

What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If the 
CPS Product is defective in material or workmanship, Cyber- 
Power will repair or replace it at CyberPower’s expense, or 
CyberPower will refund the full purchase price you paid for the 
CPS Product (purchase receipt showing price paid is required).

If the CPS Product failed to protect any equipment plugged into 
it, we will also send you forms for making your claim for the 
connected equipment. We will repair or replace the equipment

that was damaged because of the failure of the CPS Product or 
pay you the fair market value (NOT REPLACEMENT COST) of 
the equipment at of the time of the damage. We will use Orion 
Blue Book, or another a third-party valuation guide, or eBay, 
craigslist, or other source to establish that amount. Our maximum 
liability is limited to $25,000 for the CSP100TW.

Who pays for shipping?
We pay when we send items to you; you pay when you send items 
to us.

What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE THAT 

WAS DAMAGED OR NEEDS TO BE REPLACED DUE TO THE 
FAILURE OF THE CPS PRODUCT OR ANY DATA THAT IS 
LOST AS A RESULT OF THE FAILURE OR THE 
RESTORATION OF DATA OR RECORDS, OR THE REINSTAL-
LATION OF SOFTWARE.

2. This Warranty does not cover: misuse, modification, operation 

or storage outside environmental limits of the CPS Product or 
the equipment connected to it, or for damage while in transit or 
in storage, nor if there has been improper operation or 
maintenance, or use with items not designed or intended for 
use with the CPS Product, such as laser printers, appliances, 
aquariums, medical or life support devices, etc.

What are the other limitations?
The sole and exclusive remedies of the Initial Customer are those 
provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the 

connected equipment were connected to properly wired and 
grounded outlets (including compliance with electrical and 
safety codes of the most current electrical code), without the 
use of any adapters or other connectors.

2. The CPS Product must have been plugged directly into the 

power source and the equipment connected to the CPS 
Product must be directly connected in the CPS Product, not 
“daisy-chained” together in serial fashion with any extension 
cords, another Product or device similar to the CPS Product, 
surge suppressor, or power tap. Any such installation voids 
the Warranty.

3. The CPS Product and connected equipment must have been 

used properly in a suitable and proper environment, in 
conformance with any applicable license, instruction manual, 
or warnings.

4. The CPS Product must have been used at all times within the 

limitations on the CPS Product’s VA capacity.

Where Can I Get More Information?
Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee, 
MN 55379; call us at (877) 297-6937; or send us an e-mail 
message at claims@cpsww.com.

Prompt product registration assures coverage under the Limited 
Warranty, and also allows the opportunity to be notified of 
product enhancements, upgrades, and other announcements. 

Registration is quick and easy at www.cpsww.com/register.

CyberPower Systems, Inc.
4241 12th Avenue East Suite 400 Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CPSww.com.

This device is manufactured using environmentally-safe 

procedures in compliance with the Restriction on 

Hazardous Substances (RoHS) directive.

Please join CyberPower in caring for the 

enviroment by recycling this manual.

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