Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Use the Log Collections Screen   116 

Use the Log Collections Screen to view and administer collected logs. You can: 

•  View details of log collections 

•  Download collected logs 

•  Delete log collections 
To open the Log Collections screen, from the Dashboard menu, select Cisco Web 

Tools > Log Collector > Log Collections. 

The Log Collection screen automatically lists each collection currently stored in the 
Support Tools repository. For each collection, the screen displays: 

•  Name: The name of the collection. 

•  Requested: The date/time its request was sent. 

•  Status: The status of the collection--Ready (complete) or In Progress 

(incomplete). 

•  Size: The size of the log files retrieved by the collection. 

Collected logs can only be viewed after downloading to your local machine; they 

cannot be viewed from within Support Tools. 

To download collected logs: 

1.  Check the Select check box for the collection whose logs you want to view. You 

can only download the logs from one collection at a time. If necessary, before 
proceeding, verify that the collection's status is Ready (complete).  

2.  Click the View button. Details of the collection, along with the individual log files 

it contains, are displayed. If the log collection included a merged log, both the 

individual associated log files and the merged log file are listed. 

3.  Check the Select check box for the logs you want to download. If you select 

individual logs from a merged log collection, the merged log will automatically 
download along with the individual logs you select.