Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Use the NMStop Utility   179 

Use the NMStop utility to stop an ICM service on an ICM Call Router, Logger, AW, or 

PG.  

Note: The Support Tools Unknown Process and Services Explorer is an alternate, 

more robust utility with which to stop ICM services. 

To run NMStop from the Support Tools Dashboard: 

1.  Use the System Select screen to select the system you want to work with. 

2.  From the Dashboard menu, select Cisco Common Tools > NMStop. 

3.  In the Arguments field, enter desired arguments, as described in the Using 

section below. 
Note: When entering arguments, the nmstop command is already implied. Do 

not enter it in the Arguments field. 

4.  Specify the command duration time or accept the default (60 seconds). This is 

the amount of time the command will attempt to run before terminating.  

5.  If desired, check Elevate Command Priority. This ensures the command will run 

regardless of the level of server activity. 

6.  Click the Run button. 

From a command-line on an ICM Call Router, Logger, AW, or PG, you can access 

NMStop from any location on the local physical drive. For example: 

c:\>nmstop

 

d:\temp>nmstop

 

Syntax: nmstop <customer_instance> <node>