Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Create the Distinguished User Account   41 

Installation Step 8 

The Support Tools Server installs the Tomcat Web server which runs as a service. 

This service must run as a distinguished user. To do this:  

A. 

Prior to installing the Support Tools Server, create the Distinguished User account 

as described below.  

B. 

After installing the Support Tools Server, assign the Distinguished User the 

requisite directory privileges as described below.  

Before installing the Support Tools Server, on the machine on which the 
Support Tools Server will be installed, create a local or domain account to be used 

for the Tomcat HTTP service.  

Note: This account is only used to run the Tomcat HTTP Service and should not be 

an administrator or user account for any other purpose.  It is recommended that a 
local account be created since this will restrict access of the Tomcat HTTP Service to 

the one machine.  In some scenarios using a local account for the Tomcat HTTP 
Service will prevent users from authenticating with a domain account.  If this 

condition exists, you will need to use a domain account instead. 

If your Support Tools Server uses NTFS directory security that limits directory access 
to specific users, after installing the Support Tools Server, ensure that, in 

addition to the <machine>\System account, the distinguished user for the Tomcat 
HTTP Service has the following privileges to the Support Tools root directory and all 

of its subdirectories: 

•  Modify 
•  Read & Execute 
•  List Folder Contents 
•  Read 
•  Write 
For example,