Toshiba M50 Guía Del Usuario

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5.375 x 8.375 ver 2.3

Back up critical data.

Create a Restore Point.

Install one item of hardware or software.

Restart Windows.

Use the new hardware or software for awhile, 
noting any new problems. Make sure that your 
critical applications (e-mail, business apps, etc.) 
are working correctly, and verify that important 
devices are still functioning.

For each additional hardware or software item, 
repeat these steps, starting at step 1 if any of your 
critical data has changed, or starting at step 2 if no 
critical data has changed.

If you have followed the recommendations in this chapter and 
are still having problems, you may need additional technical 
assistance. This section contains the steps to take to ask for 
help.

Since some problems may be related to the operating system 
or the program you are using, it is important to investigate 
other sources of assistance first.

Try the following before you contact Toshiba:

❖

Review the troubleshooting information in your 
operating system documentation.

❖

If the problem occurs while you are running a program, 
consult the program’s documentation for troubleshooting 
suggestions. Contact the software company’s technical 
support group for their assistance.

❖

Consult the dealer from whom you purchased your 
computer and/or program. Your dealer is your best source 
for current information.