Citel 4000 Guía De Instalación

The following messages appear on the remote telephone display connected to the Remote unit when a 
connection attempt fails. The telephone display indicates ‘Connect Error,’ followed by a message. The 
table below contains the possible Connect Error messages 
 

Assigned port 
Busy (see note) 

The switch port is being used by 
another user. 

Wait until port is available or reset 
port on the PBXgateway and try to 
re-connect. 

Assigned port 
Down (see note) 

The switch port is not available, due 
to problems (green flicker) with the 
port. 

Check port connection at the 
PBXgateway. 

Carrier Lost  
(see note) 

Displayed if the network connection 
to the system is lost. 

Check network links. 
Attempt to reconnect after network is 
up and running. 

Connect rejected 

The system rejects the connection 
request. 

Make sure the Connect Password is 
correct. 
Check network links. 
Attempt to reconnect. 

Connect Timeout 

The Extender cannot connect to the 
PBXgateway. 

Check WAN connection on the unit 

Network disabled 

The network device is not 
connected, being used, or is not 
active. 

Check network link and device. 

Network down 

The network device has a problem.  

Check network link and device. 

No bandwidth 

The unit bandwidth is 
oversubscribed. No network 
bandwidth is available for telephone 
signaling 

Change voice compression. 

Normal take down 

Displayed when the network device 
is either being rebooted or reset. 

Wait until the WAN link LED is solid 
green, and then attempt to re-
connect. 

No Voice path 
(see note) 

The unit bandwidth is 
oversubscribed. No network 
bandwidth is available for voice. 

Change voice compression. 

Peer disconnect 

Displayed when the Switch unit has 
disconnected from the network 
device. 

Check the voice compression or 
network at the PBXgateway. 

 
Note: This message is not preceded by “Connect Error”.

 

EXTender 4000 Universal Quick Installation Guide

 

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