Citel 6000 Guía Del Usuario
PBXgateway
™
& EXTender
TM
6000 System Administrator’s Guide
2 5 0
Using ConneX
The following pages provide step-by-step instructions for programming and operating your mobile phone
when enabled with the ConneX Application.
when enabled with the ConneX Application.
What is the ConneX Application?
The ConneX application is supported on the ConneX™ PBXgateway™. This application puts PBX
features and dialtone in your hands when using a mobile phone. The ConneX application is especially
attractive to mobile workers because they can receive calls and access the corporate PBX system and
commonly used voice applications from anywhere. PBX applications that are accessible through your
mobile phone include: internal dialing, hold, transfer, conferencing and dialtone. ConneX provides
survivability as well, in cases where your digital desk set goes down, you are still able to receive calls on
your mobile phone.
features and dialtone in your hands when using a mobile phone. The ConneX application is especially
attractive to mobile workers because they can receive calls and access the corporate PBX system and
commonly used voice applications from anywhere. PBX applications that are accessible through your
mobile phone include: internal dialing, hold, transfer, conferencing and dialtone. ConneX provides
survivability as well, in cases where your digital desk set goes down, you are still able to receive calls on
your mobile phone.
Why Use the ConneX Application?
The two main reasons why we recommend you use the ConneX application on your mobile phone are:
a) you can receive your office-bound calls anywhere at anytime;
b) you can leverage the corporate PBX for long-distance and/or international calls.
c) access to PBX features such as conference, transfer and 4-digit dialing.
Your mobile phone connected to the ConneX PBXgateway can be used as your business phone,
resulting in significant cost savings for your company, or as a supplement to your office phone. If you
spend little time at the office, there is no need to have and maintain a digital set. With the ConneX
application you can receive calls and access most-commonly used PBX features and dialtone from
anywhere using your mobile phone.
a) you can receive your office-bound calls anywhere at anytime;
b) you can leverage the corporate PBX for long-distance and/or international calls.
c) access to PBX features such as conference, transfer and 4-digit dialing.
Your mobile phone connected to the ConneX PBXgateway can be used as your business phone,
resulting in significant cost savings for your company, or as a supplement to your office phone. If you
spend little time at the office, there is no need to have and maintain a digital set. With the ConneX
application you can receive calls and access most-commonly used PBX features and dialtone from
anywhere using your mobile phone.
How Does the ConneX Application Work?
For you to receive calls anywhere, you must enable the ConneX application on your mobile phone. On
the surface, your mobile phone appears to be a portable extension of your office phone because both
devices will ring when a call comes in, if you choose to use both phones. But in reality, the ConneX
application gives your mobile phone access to PBX voice applications once limited only to your digital
deskset. Now, how does it really work?
Let’s say Jane wants to use the ConneX application on her mobile phone. This is as easy as 1…2…3!
1. The PBX System Administrator (SA) assigns a port on the ConneX PBXgateway for Jane.
2. Jane* (or the SA**) enters her mobile phone number as an authorized number to which the gateway
the surface, your mobile phone appears to be a portable extension of your office phone because both
devices will ring when a call comes in, if you choose to use both phones. But in reality, the ConneX
application gives your mobile phone access to PBX voice applications once limited only to your digital
deskset. Now, how does it really work?
Let’s say Jane wants to use the ConneX application on her mobile phone. This is as easy as 1…2…3!
1. The PBX System Administrator (SA) assigns a port on the ConneX PBXgateway for Jane.
2. Jane* (or the SA**) enters her mobile phone number as an authorized number to which the gateway
routes calls (a.k.a. dialback number) either from the Admin Menu on the ConneX phone or through
the Interactive Voice Response (IVR) system from the mobile phone*.
the Interactive Voice Response (IVR) system from the mobile phone*.
3. Jane now can use the ConneX application on her mobile phone. She can take calls from anywhere
and access critical PBX-supported voice applications (i.e. conferencing, internal dialing) through her
mobile phone.
mobile phone.
* When operation mode is set to Roaming.
** When operation mode is set to Fixed or Fixed/Forced
Technically speaking, incoming calls are processed by the PBX and the ConneX PBXgateway
simultaneously. The PBX routes the call to Jane’s office extension while the ConneX PBXgateway places
an outbound call to her mobile phone. If Jane accepts the call, the gateway completes the connection
(see call path on the diagram on the next page).