Citel 6000 Guía Del Usuario
PBXgateway
™
& EXTender
TM
6000 System Administrator’s Guide
2 6 4
Norstar KSU ConneX Configuration
This section illustrates two variations of Norstar KSU settings to enable ConneX functionality on the
PBXgateway for the two basic ConneX configurations;
PBXgateway for the two basic ConneX configurations;
1. Line Assignment Method - ConneX configuration with no digital set and one remote client,
2. ConneX Session Port - Bridged or Ghost configuration where the ConneX client acts as a ghost
2. ConneX Session Port - Bridged or Ghost configuration where the ConneX client acts as a ghost
set receiving calls targeted to an actual desk set (either extended from a Remote Extender or
directly connected to the KSU).
directly connected to the KSU).
Notes:
• The configurations assume that proper call routing has been configured in the KSU, and the
PBXgateway has been properly programmed for ConneX.
• Consult the appropriate Norstar documentation for setting locations and variations to the settings
listed below (may change depending on KSU).
• Caller ID settings are not included. See the appropriate Norstar documentation for the proper
Caller ID settings available on the system the PBXgateway unit is to be connected to.
Voice Mail
If Voice Mail is to be used then the appropriate Norstar Voice Mail setup is required on the desired port. If
configuring without a desk set then the mailbox will be programmed for the ConneX_Session port, if a
bridged configuration, then all Voice Mail settings as well as the mailbox will be programmed on the digital
desk set. See the appropriate Norstar Voice Mail documentation for configuration.
It should be noted that a delay of 1 to 2 rings occurs when the KSU indicates ringing and the remote set
starts ringing. This requires the Ring Count setting in the Gateway to be at least one greater then the
number of rings set in the KSU before the call is forwarded to Voice Mail. Third party Voice Mail (Cellular
company, etc.) forward settings should be at least one ring greater then the Norstar settings to prevent
ConneX messages from being forwarded to the third party system
configuring without a desk set then the mailbox will be programmed for the ConneX_Session port, if a
bridged configuration, then all Voice Mail settings as well as the mailbox will be programmed on the digital
desk set. See the appropriate Norstar Voice Mail documentation for configuration.
It should be noted that a delay of 1 to 2 rings occurs when the KSU indicates ringing and the remote set
starts ringing. This requires the Ring Count setting in the Gateway to be at least one greater then the
number of rings set in the KSU before the call is forwarded to Voice Mail. Third party Voice Mail (Cellular
company, etc.) forward settings should be at least one ring greater then the Norstar settings to prevent
ConneX messages from being forwarded to the third party system
KSU Configuration – Line Assignment Method
Link Port
The Link Port is restricted to one Intercom Key assignment and no line appearances to ensure correct
operation. If the user is required to login via the link from an external set either Direct Ring Transfer of a
Target Line to the port should be used. The link can also be reached externally via a call to the Company
Directory if an Automated Attendant is configured. The user can login internally via the port DN at any
time.
operation. If the user is required to login via the link from an external set either Direct Ring Transfer of a
Target Line to the port should be used. The link can also be reached externally via a call to the Company
Directory if an Automated Attendant is configured. The user can login internally via the port DN at any
time.
Terminals and Sets
1. Enable
Line Pool Access for outbound dialing (PRI or Pool).
2. Set
Prime Line to I/C, with a minimum or 1 I/Cs assigned.
3. Set
Answer DN to None.
4. Set
Foreward on No Answer and Forward on Busy to None.
5. Set
Do Not Disturb on Busy to N.
6. Set
Handsfree to None.
7. Set
Allow Redirect to Y and Redirect Ring to Y.