BlackBerry Enterprise Server 4.1 for MDS Applications, 20u PRD-10459-034 Manual De Usuario
Los códigos de productos
PRD-10459-034
Send the BlackBerry Desktop Software installation file to users' computers
You can send users the BlackBerry® Desktop Software so that they can synchronize organizer data items and manage message
forwarding at their computers.
forwarding at their computers.
Synchronizing wireless data automatically
When you upgrade the BlackBerry® Enterprise Server, the BlackBerry Synchronization Service sends service books to the
BlackBerry devices that can synchronize data over the wireless network. For more information about which BlackBerry® Device
Software versions cause wireless data synchronization to occur automatically, visit
BlackBerry devices that can synchronize data over the wireless network. For more information about which BlackBerry® Device
Software versions cause wireless data synchronization to occur automatically, visit
KB04295.
Create the BlackBerry Device Software upgrade instructions for BlackBerry
device users
device users
Perform this task so that your users can upgrade the BlackBerry® Device Software.
1.
1.
Create an email message that includes the location of the application loader tool and specifies the following loading
commands based on the type of connection that the BlackBerry device uses:
• USB: \\<shared computer name>\Research In Motion\Apploader\loader.exe /defaultUSB /forceload
• Serial: \\<shared computer name>\Research In Motion\Apploader\loader.exe
commands based on the type of connection that the BlackBerry device uses:
• USB: \\<shared computer name>\Research In Motion\Apploader\loader.exe /defaultUSB /forceload
• Serial: \\<shared computer name>\Research In Motion\Apploader\loader.exe
2.
Consider providing the following instructions in the email message:
• Connect your BlackBerry device to your computer.
• Do not disconnect your BlackBerry device from your computer until the upgrade process completes.
• If prompted, type your BlackBerry device password. Click Next.
• If your BlackBerry device uses a serial connection, complete the instructions on the screen.
• Connect your BlackBerry device to your computer.
• Do not disconnect your BlackBerry device from your computer until the upgrade process completes.
• If prompted, type your BlackBerry device password. Click Next.
• If your BlackBerry device uses a serial connection, complete the instructions on the screen.
Confirming that the BlackBerry Device Software upgrade process completed
successfully
successfully
Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed
successfully
successfully
1.
In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
2.
In the Users list, click a user.
3.
In the lower pane, verify the BlackBerry® Device Software version.
Upgrade Guide
Synchronizing wireless data automatically
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