Cisco Cisco 7815I Media Convergence Server Guía De Información
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Selected Bare Metal and Appliances for Cisco MCS
7816, 7825, 7835, and 7845 for Contact Center
Selected Bare Metal and Appliances for Cisco MCS
7816, 7825, 7835, and 7845 for Contact Center
EOL8828 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Selected Bare Metal
and Appliances for Cisco MCS 7816, 7825, 7835, and 7845 for Contact Center. The
last day to order the affected product(s) is March 29, 2013. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active and
paid service and support contracts, support will be available under the terms and
conditions of customers' service contract.
and Appliances for Cisco MCS 7816, 7825, 7835, and 7845 for Contact Center. The
last day to order the affected product(s) is March 29, 2013. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active and
paid service and support contracts, support will be available under the terms and
conditions of customers' service contract.
Table 1.
End-of-Life Milestones and Dates for the Selected Bare Metal and Appliances for Cisco MCS 7816, 7825, 7835,
and 7845 for Contact Center
and 7845 for Contact Center
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
September 28, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.
is no longer for sale after this date.
March 29, 2013
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
June 27, 2013
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the
cause of hardware product failure or defect.
cause of hardware product failure or defect.
March 29, 2014
End of New Service
Attachment Date:
HW
Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
March 29, 2014
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
June 24, 2017
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
active service contracts or by warranty terms and conditions. After this date, all support
services for the product are unavailable, and the product becomes obsolete.
March 31, 2018
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software