Brother HL-1850 Guía Del Usuario

CHAPTER 13 TROUBLESHOOTING 

13-6

 

 
If you are using TCP/IP and cannot print to the print server and you have 
checked the hardware and network as described in the previous steps, then check 
the following: 

 

It is always a good idea to try following in order to eliminate the possibility of 
setup errors. 
 
Turning off the printer and then again, 
Deleting and recreating the print server and creating a new print queue in order to 
eliminate the possibility of setup errors. 
 

1.  The problem may be the result of mismatched or duplicate IP address. 

Verify that the IP address is correctly loaded into the print server (via the 
configuration page. Make sure that no other nodes on the network have 
this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE 
OF TCP/IP PRINTING PROBLEMS). 

 
2.  If you used BRCONFIG, NCP or to enter the IP address, make sure that 

you exited the remote console properly with a CTRL-D or EXIT and that 
you turned the printer off and then again (it may take up to two minutes 
for the IP address to take effect). 

 
3.  Make sure that the TCP/IP protocol of the print server is enabled. 
 
4.  If you used rarp, make sure that you started the rarp daemon on any 

workstation using the rarpd, rarpd-a, or equivalent command. Verify that 
the /etc/ethers file contains the correct Ethernet address and that 
the print server name matches the name in the /etc/hosts file. 

 
5.  If you used bootp, make sure that you started the bootp daemon on any 

UNIX workstation and bootp is enabled (i.e., the "#" is removed from 
the bootp entry) in the /etc/bootptab file is correctly configured. 

 
6.  Also verify that host computer and the print server are either on the same 

subnet, otherwise that the router is properly configured to pass data 
between the two devices.