Samsung MC28 Convection MWO with HOTBLAST™, 28L Manual De Usuario

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Troubleshooting
Problem
Cause
Action
There is a burning or 
plastic smell when 
using the oven.
Plastic or non heat-
resistant cookware is used.
Use glass cookware 
suitable for high 
temperatures.
There is a bad smell 
coming from inside 
the oven.
Food residue or plastic has 
melted and stuck to the 
interior.
Use the steam function and 
then wipe with a dry cloth. 
You can put a lemon slice 
inside and run the oven to 
remove the odour more 
quickly.
The oven does not 
cook properly.
The oven door is 
frequently opened during 
cooking.
If you open the door often, 
the interior temperature 
will be lowered and this 
may affect the results of 
your cooking.
The oven controls are not 
correctly set.
Correctly set the oven 
controls and try again.
The grill or other 
accessories are not 
correctly inserted.
Correctly insert the 
accessories.
The wrong type or size of 
cookware is used.
Use suitable cookware with 
flat bottoms.
Information code
Check code
Cause
Action
C-20
Temperature sensor is 
needed to check.
Press the STOP/ECO button 
and operate again. If it occurs 
again, turn off the microwave 
oven over 30 seconds and 
try setting again. If it appears 
again, call your local SAMSUNG 
Customer Care Centre.
C-21
Temperature sensor 
detect higher 
temperature than setting 
temperature.
Turn off the microwave oven 
for cooling the product and 
then try setting again. If it 
appears again, call your local 
SAMSUNG Customer Care 
Centre.
C-d0
Control buttons are 
pressed over 10 seconds.
Clean the keys and check if 
there is water on the surface 
around key. If it occurs again, 
turn off the microwave oven 
over 30 seconds and try 
setting again. If it appears 
again, call your local SAMSUNG 
Customer Care Centre.
NOTE
For any codes not listed above, or if the suggested solution does not solve the 
problem, contact your local SAMSUNG Customer Care Centre.
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2017-01-10     9:36:16