Samsung Blu-ray Home Entertainment System H7750 Manual De Usuario

 - English

Appendix

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed 

below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest 

authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

you cannot eject the disc.

•  Is the power cord plugged securely into the outlet?

•  Turn off the power, and then turn it back on.

Playback does not start.

•  Check the region number of the Blu-ray/DVD disc. 

Blu-ray/DVD disc purchased from abroad may not be playable.

•  CD-ROMs and DVD-ROMs cannot be played on this product.

•  Make sure that the rating level is correct.

Playback does not start

immediately when you

press the p button.

•  Are you using a deformed disc or a disc with scratches on the surface?

•  Wipe the disc clean.

No sound.

•  The home cinema does not play sound during fast playback, slow playback, and 

step motion playback.

•  Are the speakers connected properly? Is the speaker setup correctly customized?

•  Is the disc severely damaged?

HT-H7500WM : you can

only hear sound from a few

speakers, but not all 6.

•  On certain Blu-ray/DVD discs, sound is output from the front speakers only.

•  Check if the speakers are connected properly.

•  Adjust the volume.

•  When playing audio from a CD, the radio, or a TV, the unit outputs sound to the 

front speakers only.

HT-H7750WM : you can

only hear sound from a few

speakers, but not all 8.
HT-H7500WM : Dolby

Digital 5.1 CH Surround

Sound is not produced.

•  Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround 

Sound is produced only if the disc is recorded with 5.1 channel sound.

•  Is the audio language correctly set to Dolby Digital 5.1-CH in the information 

display?

HT-H7750WM : Dolby

Digital 7.1 CH Surround

Sound is not produced.

•  Is there "Dolby Digital 7.1 CH" marked on the disc? Dolby Digital 7.1 CH Surround 

Sound is produced only if the disc is recorded with 7.1 channel sound.

•  Is the audio language correctly set to Dolby Digital 7.1-CH in the information 

display?

The remote control does

not work.

•  Are you operating the remote within its operational range and within the proper 

angle relative to the sensor?

•  Are the batteries drained?