Samsung sw65v9w Manual De Usuario

troubleshooting

 

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troubleshooting

PROBLEM

CHECK

Washing machine won’t work

- Is the water tap opened?
- Is the washer plugged in?
- Is the power cut off?
- Is there enough water?

Water dose not drain

- Is the drain hose down?(No pump)
- Is the drain hose frozen?
- Is the drain hose clogged?
-  If the water dose not drain in 15 minutes, a 

buzzer will sound, and the remaining time 
indicator will show “5E”.

Water is not supplied

- Is the water tap opened?
- Is the water cut off?
-  Is the water supply hose or hose connection 

clogged?

- Is the water tap frozen?
-   If the water supply is not finished in 1 hour or 

there is no change in the water level 4 minutes 
after the water supply has started, the buzzer 
rings and “4E” is displayed on the remaining  
time indicator.

Spinning does not work

-  Is the laundry spread out evenly in the 

washer?

-  In the washer set on a sturdy flat surface?

Water is overflowed

- Restart after spinning.
-  If the error sign still indicates, call agency.

This indicates that a Child Lock error 
occurred

-  The error message blinks and the water is 

drained with an alarm sound. Draining cannot 
be stopped. (Displayed message: “ CL” or “ 
dE ”)

-  This function is to prevent children from 

drowning when falling into the wash tub. 
When draining is complete and you turn the 
power off and then on, the washing machine 
will operate normally.

-  To clear “CL” display, after draining is 

complete, close the door of the washing 
machine, turn the power off and then on.

04 
TROUBLESHOOTING