Gateway 7210 Manual De Usuario

          Troubleshooting

As you troubleshoot the server, keep the following guidelines in mind:

■

Never remove the chassis cover while the computer is turned on.

■

Do not attempt to open the monitor; it is extremely dangerous. Even if 
the power is disconnected, stored energy in the components can be 
dangerous.

■

If a peripheral does not work, make sure that all connections are secure.

■

If you see an error message on the screen, write it down, word for word. 
You may be asked about it when calling Gateway Client Care.

■

Only qualified personnel should open the system for maintenance.

■

If you are qualified to maintain the system yourself, make sure you are 
properly grounded before opening the system chassis. See Chapter 3, Case 
Access, for more information on preventing electrostatic damage to the 
system.

The CD is loaded 
incorrectly

Make sure that the label is facing up, then try 
again.

The speakers are not 
connected

Make sure that the speaker cables are 
connected properly and securely.

The speaker volume is 
turned down

Make sure the volume control is properly 
adjusted.

The speakers may be 
muted via the Multimedia 
volume control

Click the speaker icon on the task bar. Make 
sure the Mute checkbox is not selected.

The speakers may be 
faulty

Connect a set of headphones to the line-out 
jack on the rear of the computer to test the 
output. If they work, replace the speakers.

8505945.book  Page 106  Thursday, March 9, 2000  2:13 PM