Cisco Systems 7931G Manual De Usuario
Basic Call Handling
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
27
Transferring Calls
Transfer redirects a connected call. The target is the number that you want to transfer the call to. When
you transfer a call, your phone uses a new line to initiate the transfer.
you transfer a call, your phone uses a new line to initiate the transfer.
Tips
•
If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
and then hang up.
•
If on-hook transfer is not enabled on your phone, hanging up without pressing
again places
the call on hold.
•
You cannot use
to redirect a call on hold. Press Resume to remove the call from hold before
transferring it.
•
The Transfer feature is disabled on a Call Chaperone user’s Cisco Unified IP Phone when the calls
are being chaperoned.
are being chaperoned.
If you want to...
Then...
Transfer a call without
talking to the transfer
recipient
talking to the transfer
recipient
1.
From an active call, press
.
2.
Enter the target number.
3.
Press
again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
by hanging up.
Talk to the transfer
recipient before transferring
a call (consult transfer)
recipient before transferring
a call (consult transfer)
1.
From an active call, press
.
2.
Enter the target number.
3.
Wait for the transfer recipient to answer.
4.
Press
again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
by hanging up.
Redirect a call to a
voice-message system
voice-message system
Press iDivert. For more information, see
.