Bess Mobile HK Limited VZ102MUSIC Manual De Usuario
VZ102music
User’s Manual
44
6 Troubleshooting
Before you call your customer service, please check the
following steps. It may avoid you to lose your maintaining
time and cost.
following steps. It may avoid you to lose your maintaining
time and cost.
Problem
Possible Corrective measures
Telephone
cannot be
switched on
cannot be
switched on
Please take out and insert the battery
once again then press power on.
Phone loses
network
network
The network connection has been lost.
You may be in a weak signal area. Move
and try again.
and try again.
You are trying to access an option for
which you have no subscription with your
service provider.
service provider.
Contact the service provider for further
detail.
Display wrong
information
when the
phone switch
on
information
when the
phone switch
on
Be sure the SIM card is in the right place；
The PIN code has been entered
The PIN code has been entered
incorrectly three times in succession, and
the phone is now blocked.
the phone is now blocked.
Enter the PUK supplied by your service