CALAMP WIRELESS NETWORKS INC. BDD4T83-2 Manual De Usuario

 

The Technical Support departments of

DATARADIO

 provide customer assistance on

technical problems and serve as an interface
with factory repair facilities. They can be
reached in the following ways:

 

For Canada and International customers:

 

DATARADIO Inc.

 

5500 Royalmount Ave, suite 200

 

Town of Mount Royal

 

Quebec, Canada H4P 1H7

 

Technical support hours: Monday to Friday 9:00
AM to 5:00 PM, Eastern Time

 

phone: +1 514 737-0020
fax:

+1 514 737-7883

Email address: support@dataradio.com

 

or

 
 

For U.S. customers:

 
 

DATARADIO Corp.

 

6160 Peachtree Dunwoody RD., suite C-200

 

Atlanta, Georgia 30328

 

Technical support hours: Monday to Friday 8:30
AM to 5:30 PM, Eastern Time

 

phone: 1 770 392-0002

 

fax:

1 770 392-9199

 

Email address: drctech@dataradio.com

 

 

Warranty information may be obtained by con-
tacting your sales representative.

 

This product is usually not field-serviceable,
except by the replacement of individual radio
modules. Specialized equipment and training is
required to repair logic, modem boards and ra-
dio modules.

 

Contact Technical Support for service informa-
tion before returning equipment. A Technical
Support representative may suggest a solution
eliminating the need to return equipment.

 

When returning equipment for repair, you must
request an RMA (Returned Material Authoriza-
tion) number. The Tech Support representative
will ask you several questions to clearly identify
the problem. Please give the representative the
name of a contact person, who is familiar with
the problem, should a question arise during
servicing of the unit.

 

Customers are responsible for shipping charges
for returned units. Units in warranty will be re-
paired free of charge unless there is evidence of
abuse or damage beyond the terms of the war-
ranty. Units out of warranty will be subject to
service charges. Information about these charges
is available from Technical Support.