B+B SmartWorx WLNG551 Manual De Usuario

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The SP400X will not 
power on 

The green power button was not 
pushed.

Press the green power button.

The battery is depleted.

Recharge the battery.

Replace the battery.

The battery is not plugged in correctly.

ensure that the battery cable is pushed all the way into the battery.

ensure that the battery cable is pushed all the way into the battery.

The SP400X is not seated properly onto 
the hand mount. 

ensure that the SP400X is fully pushed onto the hand mount.

Check that the USB cover is not interfering with the seating of the 
hand mount.

The battery cable needs to be replaced.  Replace the battery cable.

The hand mount needs to be replaced.  Replace the hand mount.

9. Troubleshoot problems and  

get support 

Problems powering on the SP400X

 Problems powering on the SP400X

Problems connecting the SP400X to a wireless network

 Problems connecting the SP400X to a wireless network

The SP400X is not asso-
ciating with the access 
point 

The access point may not be powered 
on.

verify that the access point is on.

The SP400X may be out of range of the 
access point.

Move closer to the access point.

Access points may need to be relocated or added.

The network settings may not be 
compatible between the SP400X and 
access point.

verify the connectivity settings between the SP400X and the 
access point.

ensure that the DHCP server is active.

ensure that the device is on the same subnet as the access point.

Slow server response resulting from

Move closer to the access point.

SP400X Series - 9. Troubleshoot problems and get support