APC NetBotz 320 Rack Appliance NBRK0320E Manual De Usuario

If you will be using the Advanced SIM PIN features, be sure to enter the PIN correctly. If your SIM 
requires a PIN and you enter the PIN incorrectly the appliance attempts to use the wrong PIN repeatedly, 
which could cause the SIM to become “blocked.” If your SIM is blocked, you will require a Pin 
Unblocking Key (PUK) from your service provider. 

Depending on connection speed this process can take in excess of one and a half hours (including an 
appliance reboot). If your PPP connection fails before the upgrade files are entirely downloaded, then the 
upgrade will not proceed and upgrade must be re-initiated once the PPP connection is re-established. 
Make sure you configure your appliance's dial-out or dial-in schedule to allow for at least a full hour and 
a half from the time you starts the upgrade process. If you do not do this, the Advanced View may not be 
able to reconnect with the appliance after the appliance reboots, and will therefore be unable to complete 
the Upgrade process.

Before beginning the Upgrade process, ensure that the dial-out schedule is set to establish PPP 
connections for at least a one and a half hour period from the time you begin the upgrade. 

Once the upgrade image has been downloaded and applied to the appliance, the appliance will 
automatically reboot. When this happens, the Advanced View will display an “Attempting to Re-
Connect” status box. The upgrade and reboot process can take several minutes to complete, so click 
Cancel, wait about 5 minutes to allow the appliance to finish upgrading, rebooting, and re-establishing 
the PPP network connection, and then use the Advanced View to reconnect with the appliance. Once 
reconnected, use the Upgrade task to confirm that the upgrade was successful.

Before beginning the Upgrade process, ensure that the dial-in schedule is set to permit dial-in PPP 
connections for at least a one and a half hour period from the time you begin the upgrade. Also, make sure 
that all dial-out configuration is disabled. Dial-out overrides dial-in in all cases, so if during the upgrade 
process the appliance needs to dial-out due to an alert or other notification event the dial-in session will 
be terminated immediately and without warning so that the dial-out session can be established.

Once the upgrade image has been downloaded and applied to the appliance, the appliance will 
automatically reboot. However, once the appliance reboots the dial-in connection will close, and the 
Advanced View will appear to halt “Attempting to Re-Connect” status window. In this case, click Cancel 
in the Status window, wait about 5 minutes to permit the appliance to finish upgrading and rebooting, and 
then re-establish the dial-in connection to the appliance. Once reconnected, use the Upgrade task to 
confirm that the upgrade was successful.

Note that if you are upgrading both BotzWare and the Advanced View simultaneously, once you click 
Cancel in the Attempting to Re-connect status box the Advanced View upgrade will commence 
automatically. Once it has finished, re-start the Advanced View and proceed with the upgrade instructions 
above.

If, after the SIM is disabled, the appliance continues to attempt to use the SIM 
while using an incorrect PIN the SIM may become permanently disabled.