BlackBerry Home Theater Server for microsoft exchange Manual De Usuario

For more information, see the BlackBerry Enterprise Server Policy Reference Guide.

Using IT administration commands to

protect a lost or stolen device

The BlackBerry Enterprise Server includes IT administration commands that you can send over the wireless network to

protect sensitive data on a BlackBerry device. You can use the commands to lock the device, permanently delete work

data, permanently delete user information and application data, and return the device settings to the default values.

IT administration command

Description

Specify new device password and lock

device

This command creates a new password and locks a device over the wireless

network. You can communicate the new password to the user verbally when the

BlackBerry device user locates the device. When the user unlocks the device,

the device prompts the user to accept or reject the new password.
You can use this command if the device is lost. If you or a user turned on content

protection and a device is running BlackBerry Device Software 4.3.0 or later,

you can use this command. If you or a user turned on two-factor content

protection, you cannot use this command.

Delete only the organization data and

remove device

This command permanently deletes all work data that the device stores and

removes the device from the BlackBerry Enterprise Server. All personal data

remains on the device.
You can send this command to a personal device when a user no longer works at

your organization and you want to delete work data from the device.
You can also specify whether you want to delete or disable a user account from

the BlackBerry Enterprise Server after the device deletes all work data.

Delete all device data and remove

device

This command permanently deletes all user information and application data

that the device stores. You can configure the following options when you use this

command:
• specify a delay, in hours, that must occur before the device starts to delete

all the user information and application data

• require the device to return to its factory default settings when it receives

this command

• specify whether to permit the user to stop permanently deleting data from

the device and making the device unavailable during the delay period

You can send this command to a device that you want to distribute to another

user in your organization, or to a device that is lost and that the user might not

recover.

Feature and Technical Overview

BlackBerry Enterprise Solution security