Mackie Big Knob Studio Command System Manual De Usuario

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Operation Guide
Oper
a
tion Guide
Big Knob Limited Warranty
A. LOUD Technologies Inc. warrants all materials, workmanship 
and proper operation of this product for a period of three years 
from the original date of purchase. If any defects are found 
in the materials or workmanship or if the product fails to 
function properly during the applicable warranty period, LOUD 
Technologies, at its option, will repair or replace the product. 
This warranty applies only to equipment sold and delivered 
within the U.S. by LOUD Technologies Inc. or its authorized 
dealers.
B. Failure to register online or return the product registration 
card will not void the three-year warranty.
C. Service and repairs of Mackie products are to be performed 
only at the factory (see D below) OR at an Authorized Mackie 
Service Center (see E below). Unauthorized service, repairs, or 
modifi cation will void this warranty.
D. To obtain factory service:
1. Call Mackie Service at 
800/898-3211
, 7 AM to 5 PM 
Monday through Friday (Pacifi c Time) to get a Return 
Authorization (RA). Products returned without an RA number 
will be refused. 
2. Pack the product in its original shipping carton. If you do 
not have the carton, just ask for one when you get your RA 
number, and we’ll send a shipping carton out promptly. More 
information on packing can be found in the Service section of 
this manual. Please seal the Mackie product in a plastic bag. 
3. Also include a note explaining exactly how to duplicate 
the problem, a copy of the sales receipt with price and date 
showing, and your return street address (no P.O. boxes or 
route numbers, please!). If we cannot duplicate the problem 
or establish the starting date of your Limited Warranty, we 
may, at our option, charge for service time.
4. Ship the product in its original shipping carton, freight 
prepaid
 to:
MACKIE SERVICE DEPARTMENT
16220 Wood-Red Road NE
Woodinville, WA, 98072, USA
IMPORTANT:  Make sure that the RA number is plainly 
written on the shipping carton.
E. To obtain service from an Authorized Mackie Service Center:
1. Call  Mackie Service at 
800/898-3211
, 7 AM to 5 PM 
Monday through Friday (Pacifi c Time) to get: 1) The name and 
address of your nearest Authorized Mackie Service Center 
and 2) A return authorization (RA). You must have an RA 
number before taking your unit to a service center.
2. Make sure that you have a copy of your sales receipt from 
the store where you bought the product. It is necessary to 
establish purchase date and thus determine whether or not 
your Mackie product is still under warranty. If you can’t fi nd 
it, the Authorized Service Center may charge you for repairs 
even if your Mackie product is still covered by the Three-Year 
Limited Warranty.
3. Make sure that the problem can be duplicated. If you bring 
your Mackie product to an Authorized Service Center and 
they can’t fi nd anything wrong with it, you may be charged a 
service fee. 
4. If the Authorized Mackie Service Center is located in 
another city, pack the loudspeaker in its original shipping 
carton. More information on packing can be found in the 
Service section of this manual.
5. Contact the Authorized Mackie Service Center to arrange 
service or bring the Mackie product to them.
F. LOUD Technologies and Authorized Mackie Service Centers 
reserve the right to inspect any products that may be the subject 
of any warranty claims before repair or replacement is carried 
out. LOUD Technologies and Authorized Mackie Service Centers 
may, at their option, require proof of the original date of purchase 
in the form of a dated copy of the original dealer’s invoice or 
sales receipt. Final determination of warranty coverage lies solely 
with LOUD Technologies or its Authorized Service Centers. 
G. Mackie products returned to LOUD Technologies and deemed 
eligible for repair or replacement under the terms of this 
warranty will be repaired or replaced within thirty days of receipt 
by LOUD Technologies. LOUD Technologies may use refurbished 
parts for repair or replacement of any product. Products 
returned to LOUD Technologies that do not meet the terms of 
this Warranty will not be repaired and returned until payment 
is received for labor, materials, return freight, and insurance. 
Products repaired under warranty at the factory will be returned 
freight prepaid by LOUD Technologies to any location within the 
boundaries of the USA.
H. LOUD Technologies warrants all repairs performed for 90 
days or for the remainder of the warranty period. This warranty 
does not extend to damage resulting from improper installation, 
misuse, neglect or abuse, or to exterior appearance. This 
warranty is recognized only if the inspection seals and serial 
number on the unit have not been defaced or removed.
I. LOUD Technologies assumes no responsibility for the quality 
or timeliness of repairs performed by Authorized Mackie Service 
Centers.
J. This warranty is extended to the original purchaser and to 
anyone who may subsequently purchase this product within the 
applicable warranty period.
K. This is your sole warranty. LOUD Technologies does 
not authorize any third party, including any dealer or sales 
representative, to assume any liability on behalf of LOUD 
Technologies or to make any warranty for LOUD Technologies Inc.
L. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE 
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND IS IN 
LIEU OF ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, 
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTY 
GIVEN ON THIS PAGE SHALL BE STRICTLY LIMITED IN 
DURATION TO THREE YEARS FROM THE DATE OF ORIGINAL 
PURCHASE FROM AN AUTHORIZED MACKIE DEALER. UPON 
EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD 
TECHNOLOGIES INC. SHALL HAVE NO FURTHER WARRANTY 
OBLIGATION OF ANY KIND. LOUD TECHNOLOGIES INC. 
SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR 
CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY 
DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY 
CLAIM. Some states do not allow exclusion or limitation of 
incidental, special, or consequential damages or a limitation on 
how long warranties last, so some of the above limitations and 
exclusions may not apply to you. This warranty provides specifi c 
legal rights and you may have other rights which vary from state 
to state.
Please keep your sales receipt in a safe place.