Exabyte MAGNUM 1X7 LTO Manual De Usuario

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Before contacting Exabyte Technical Support, complete the following steps to 

gather all of the required information. Having this information available 

before you call Technical Support will allow your representative to help you as 

efficiently as possible. When you have all of the required information, see 

 to contact Technical Support. 



Autoloader serial number and firmware level. What is the autoloader’s 

serial number? What version of firmware is currently loaded in the 

autoloader? 



Check 

 for the latest release of Magnum 

1x7 LTO Autoloader firmware. 



Use the operator panel to display information about the autoloader (see 

). 



If your autoloader is not at the latest firmware level, use LibTool to 

update the firmware (see 

). 



Tape drive serial number and firmware level. What is the tape drive’s serial 

number? What version of firmware is currently loaded in the tape drive?



Check 

 for the latest release of LTO tape 

drive firmware. 



Use the operator panel to display information about the tape drive (see 

).



If your LTO tape drive is not at the latest firmware level, use LTOTool to 

update the firmware (see 

).



SCSI host bus adapter make and model. What is the make and model of 

SCSI host bus adapter connected to the autoloader? Make certain that the 

SCSI adapter is LVD and that any necessary drivers for the controller are 

installed. 

Exabyte does not support using the autoloader on a RAID controller or 

on a single-ended controller. 



SCSI bus configuration. What is the configuration of the SCSI bus used by 

the autoloader?



Are other SCSI devices attached to the SCSI bus?