Cisco Systems 2140 Manual De Usuario

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A-7
Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide
78-18579-02
Appendix A      Troubleshooting
    Product Serial Number Location
Product Serial Number Location
On the Cisco ADE 2130 and 2140 Series appliance, the serial number label is located on the right-hand 
corner above the RJ-45 serial connector on the front of the appliance. (See 
.)
Figure A-3
Cisco ADE 2130 and 2140 Series Appliance Serial Number Location
Note
The serial number for the Cisco ADE 2130 and 2140 Series appliance is 11 characters long.
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products. 
Before you submit a request for service online or by phone, use the CPI tool to locate your product serial 
number. You can access this tool from the Cisco Support website by clicking the Get Tools & Resources 
link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the 
alphabetical list. 
This tool offers three search options: 
Search by product ID or model name
Browse for Cisco model
Copy and paste the output of the show command to identify the product 
Search results show an illustration of your product with the serial number label location highlighted. 
Locate the serial number label on your product and record the information before you place a service 
call.
Table A-2
NIC 1 and NIC 2 LED Descriptions
LED
Color
State
Description
Left
(location 1)
Off
10-Mb/s connection
Green
Solid
100-Mb/s connection
Amber
Solid
1000-Mb/s (or 1-Gb/s) connection
Right 
(location 2)
Off
No network connection
Green
Solid
Network connection
Green
Blinking
Transmit/receive activity
SN: XXXNNNNXXXX
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