Crestron electronic 2-Series Control Processor Manual De Usuario

2-Series Integrated Control Processor 

 

Crestron CP2/CP2E

 

The table below and on the next page provides corrective action for possible trouble 
situations. If further assistance is required, please contact a Crestron customer 
service representative.  

Unexpected 
response from 
control system.

Network devices are not 
communicating to the 
control system.

From the Viewport, poll the network (F4) to 
verify communication. 

PWR LED does 
not illuminate.

Control system is not 
receiving power.

If power is supplied through an AC adapter, 
verify that the DC output plug is properly 
attached to the control system and that the 
adapter is securely plugged into an outlet. If 
power is supplied through Cresnet cabling, 
ensure that the cable is securely plugged into 
the NET connector.

ERR LED 
illuminates.

Hardware or software 
failure, hardware 
incompatibility with 
software definitions, or 
programming error.

Verify that hardware configuration matches 
software configuration. Poll the network (F4) 
from the Viewport; check error log for SIMPL, 
SIMPL+ program reload errors. 

Compilation error 
RLCMCVT166 & 
RLCMCVT177.

Poor analog versus serial 
signal definition in the 
SIMPL Windows program.

Confirm properly defined signal definition in the 
program. 

System locks up.

Various.

Press front panel SWR and HWR buttons at the 
same time to bypass program and communicate 
directly with processor (refer to 
"Troubleshooting Communications".

A/V system device 
does not respond.

IRP2 or serial port not 
placed properly.

Verify placement of IRP2 (hold phosphor card 
under IRP2 while pressing button) and tighten 
serial cables.

Used wrong IR/serial port. Verify that proper IR or serial port is defined. 

Serial cable miswired

.

Verify that serial cable is wired correctly for RS-
232, 422, or 485.

 

To assist with troubleshooting, the unit contains Crestron’s patent-pending network 
analyzer to continuously monitor the integrity of the Cresnet network for wiring 
faults and marginal system performance or other network errors. For more 
information on how to use the network analyzer, refer to the SIMPL

™

 Windows



 

help file and use the index to search for "Network Analyzer".  

•  2-Series Integrated Control Processor: CP2/CP2E