Lucent Technologies Release 3 Version 8 Manual De Usuario
Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-187
TRENDBASE
2
Database tables
2
The TRENDBASE item appears in the following database tables:
Current day configuration tables
Base date for seasonal trending.
TRUNKS
2
Database tables
2
The TRUNKS item appears in the following tables:
Trunk group tables
The current number of trunks assigned to this TKGRP.
This is an administrative item.
TSTAFFED
(real-time)
(real-time)
2
Database tables
2
The TSTAFFED item appears in the following database tables:
Split/skill tables
The current number of top agents that are staffed in SPLIT. Available with
Generic 3 switches with the EAS feature. However, "top" database items
are significant only for Generic 3 switches and the ECS with EAS.
TSTAFFED = TAVAILABLE + TAGINRING + TONACD + TINACW +
TINAUX + TOTHER.
Generic 3 switches with the EAS feature. However, "top" database items
are significant only for Generic 3 switches and the ECS with EAS.
TSTAFFED = TAVAILABLE + TAGINRING + TONACD + TINACW +
TINAUX + TOTHER.
This is a status item.