Casio 40DHB0002USAR Manual De Usuario

Phone Manager Users Guide 

The Functions menu gives access to a number of call handling commands: 

• 

Reclaim  
This function allows you to reclaim a call that has been accidentally transferred to the wrong 
person. Reclaim works even if the call has been successfully put through, even to Voicemail. It is 
also possible to reclaim a call that was originally ringing on your phone and has moved on to the 
next extension in your Hunt Group.  

Note: You can only reclaim a call that has been presented to a Phone Manager user.  

• 

Call (F1)  
The Call function will allow you to make a telephone call to an internal or external number via the 

Call

 dialogue box. If you are currently on a call this function will give you the 

Transfer

 dialogue 

box.  

• 

Answer (Enter)  
The Answer function will answer a call when using a phone configured for Off-Hook Operation. 
This function is also used to inform the PBX that you wish to be given a call to Answer. This will 
be a call queued for your Hunt Group. The call will be displayed in the 

Call Status

 pane, use the 

Answer function again to speak to the caller.  

• 

Transfer (F2)  
The Transfer function will allow you to transfer a call to another destination (internal or external) 
via the 

Transfer

 dialogue box.  

• 

Hold (F4)  
This function will place a call on hold while another tasks is completed. This will then allow you to 
answer or make another call. If you wish to ensure you do not receive a call when you have 
another on hold you can set the Busy On Held Call feature in 

Configure Preferences

. 

• 

Account Code (F3)  
The Account Code function is used to assign a predefined code to a call. On selecting this 
function you will be given the 

Call

 dialogue box however the Tag field is replaced by the Account 

Code field. Please refer to your System Administrator for a list of predefined Account Codes to be 
used. See also 

To Make a Call Using an Account Code

. 

• 

Record (F5)  
This function will allow you to record your current conversation either into your Voicemail box or 
into a central Voicemail box - please check with your System Administrator. If this option is 
grayed out this function is not available on your system - please refer to your System 
Administrator. 

• 

Absent (F6)  
When you are away from your phone you may wish to inform internal callers that you are, for 
example, on holiday or in a meeting. The Absent function will allow you to set up this message 
via the 

Absent Status

 dialogue box. When an internal call is made to your extension this 

message will appear at the top of the 

Call

 dialogue box.  If a user is calling without Phone 

Manager they will see the message in the display of their phone.  See also 

Set an Absent 

Message

. 

• 

PickupQueue1 (F7)  
Having configured Queue ID 1 in 

Configure Preferences

 you can then use this function to request 

a call from that queue. See also 

Working with Queues

. 

• 

PickupQueue2 (F8)  
Having configured Queue ID 2 in 

Configure Preferences

 you can then use this function to request 

a call from that queue. See also 

Working with Queues

. 

• 

Conference  
The Conference function will allow you to place all calls on hold into a Conference. See also 

Create a Conference Call

.