Casio 4610SW Manual De Usuario

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Interpreting Display Icons 
 
As you become more familiar with your IP telephone's display, you will recognize the icons or symbols associated with the 
state of a call or the state of the phone. This chart provides an overview of the icons you might see. Check with your System 
Administrator to verify if the descriptions are accurate for your system. 
 
Icon 
Meaning 
No Icon Displayed - Idle 
Indicates the line is available. 
- Active 
Indicates the line is in use. 
- On Hold 
Indicates a call is on hold on this line. 
- Ringing 
Indicates an incoming call is arriving on this line. 
- (Soft) Hold 
Indicates this line's call was put on hold pending a conference or a transfer. 
  
  
Troubleshooting 
Basic Troubleshooting Chart 
Problem/Symptom 
Suggested Solution 
Phone does not activate after connecting it 
the first time 
Unless your System Administrator has already initialized your telephone, you 
might experience a delay of several minutes before it becomes operational. Upon 
plug-in, your telephone immediately begins downloading its operational software, 
its IP address, and any special features programmed by your System Administrator 
from the server to which it is connected. Report any delay of more than 10 minutes 
to your System Administrator. 
Phone does not activate after a power 
interruption 
Allow a few minutes for re-initialization after unplugging, powering down the 
phone, server problems, or other power interruption causes. 
Phone worked earlier but does not 
currently seem to work 
Contact your System Administrator. 
Display shows an error/informational 
message 
Most messages involve server/phone interaction. If you cannot resolve the 
problem based on the message received, contact your System Administrator for 
resolution. 
Speakerphone does not operate 
Ask your System Administrator if your Speakerphone was disabled. 
Characters do not appear on the Display 
screen 
See "Phone does not activate after connecting it the first time."Check all lines into 
the phone to ensure that it is properly connected. Check the power source to 
ensure that your telephone is receiving power. Perform the following Test 
procedure: with the telephone idle (on-hook), press and release the Mute button, 
then press the following numbers on the dialpad: 8 3 7 8 # (which stands for 
TEST). The display should indicate the self-test has started, then report if the test 
was successful or failed. If nothing appears on the display, and the phone is 
receiving power, your phone may need to be replaced. If these suggested solutions 
do not resolve the problem, reset or power cycle the phone with your System 
Administrator's assistance. 
Audio quality is poor, specifically, you 
hear an echo while using a handset, static, 
sudden silences (gaps in speech), clipped or 
garbled speech, etc 
Various potential network problems may be causing the problem. Access the 
Network Audio Quality screen to provide your System Administrator with specific 
information related to this problem. Contact your LAN Administrator with as 
complete a description of the problem as possible. 
No dial tone 
Check that both the handset and line cords into the phone are securely connected. 
4610SW IP Telephone End User Guide | 21 | 
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