BlackBerry Q5 Manuales de usuario

Tabla de contenidos

• Get started

  6
  • Getting to know your device

    6
    • New in this release

      6
    • What's different about BlackBerry 10?

      11
    • Home screen, keys, and icons

      17
      • Your device at a glance

        17
      • Home screen at a glance

        17
      • Application icons

        18
      • Notification icons

        21
    • Setup and activation

      21
      • Inserting the SIM card and media card

        21
      • Set up your device

        23
      • Set up email or other types of accounts on your device

        24
      • Before you switch devices

        24
    • Power and charging

      25
      • Turn off your device

        25
      • Charge your device

        26
      • Lock your screen

        27
    • Using the touch screen

      27
    • Personalizing your device

      33
    • Where do I find customer support?

      34
    • Tutorial: Searching the Help app on a BlackBerry 10 device

      35
  • How To demo videos

    35
    • Overview

      35
      • Video: Getting around the BlackBerry interface

        35
      • Video: BlackBerry Hub

        35
      • Video: Keyboard and typing basics

        36
      • Video: Personalize your device

        36
    • Setup

      37
      • Video: Transferring data to your new device

        37
      • Video: Setting up accounts

        37
    • Connections

      38
      • Video: Bluetooth and Wi-Fi connections

        38
      • Video: Near Field Communication (NFC)

        38
      • Video: Connect to your computer with BlackBerry Link

        38
    • Apps

      39
      • Video: Browser basics

        39
      • Video: Organizing tasks and notes with BlackBerry Remember

        39
      • Video: Get Started with BBM

        40
      • Video: BBM Video chat with Screen Share

        40
    • Media

      41
      • Video: Taking pictures using the Time Shift mode

        41
      • Video: Edit a picture

        41
      • Video: Media sharing

        41
      • Video: Creating stories with BlackBerry Story Maker

        42
  • Device Switch

    42
    • Before you switch devices

      42
    • Backing up and switching devices

      44
      • Transfer data to a new device using a computer and BlackBerry Link

        44
      • Transfer data from a BlackBerry 7 device using a media card

        44
      • Transfer data to a new device using BlackBerry Protect

        45
      • Transfer data from an iPhone or Android device

        45
      • Tutorial: Switching to a BlackBerry 10 device using a media card

        45
    • After you switch devices

      45
    • Troubleshooting: Device Switch

      47
  • Display

    48
    • Change your backlighting

      48
    • Change your font size

      48
    • Set a picture as your wallpaper

      49
    • Change your display language

      49
    • Change your device's regional settings

      49
    • Lock your screen

      49
    • Turn on rotation lock

      50
    • Take a screen shot of your device

      51
  • Search

    51
    • Search your device

      51
    • Filter your search results

      51
    • Change your search settings

      51
    • Do more with your search results

      52
• Phone

  53
  • Phone

    53
    • Phone at a glance

      53
    • Making and receiving calls

      53
      • Make a call

        53
      • Answer or dismiss a call

        54
      • Use Reply Now to send a message to a caller

        54
      • Put a call on hold

        54
      • Take notes during a call

        54
    • Start a conference call

      55
    • Answering calls automatically

      56
    • Move a call from your headset to your device

      56
    • Move a call to BBM Video

      57
    • Add a contact or number to your speed dial list

      57
    • Set up your voice mail

      58
    • Call waiting, call forwarding, and call blocking

      58
      • Turn on or turn off call waiting

        58
      • Set up call forwarding

        58
      • Block calls

        59
    • Phone options

      59
      • Show or hide your number on outgoing calls

        59
      • Adjust the bass and treble of your calls

        59
      • Set up smart dialing

        59
      • Turn on Priority Calling

        60
      • Turn on the Reply Now feature

        60
      • Set up your fixed dialing numbers

        60
      • View your call summary

        61
  • Visual Voice Mail

    61
    • Checking your voice mail from your BlackBerry device

      61
  • BBM Video

    63
    • BBM Video at a glance

      63
    • Start a BBM Video chat

      63
    • Switch cameras or share your screen

      64
    • Mute your microphone in a BBM Video chat

      64
    • Move your video thumbnail around the screen

      64
    • Move your BBM Video chat to an external display

      65
    • BBM Video options

      65
      • Stop using BBM Video over a mobile network

        65
  • Ring tones, sounds, and alerts

    65
    • Change your ring tone, sounds, or alerts

      65
    • Turn off all ring tones and sounds except for calls

      65
    • Set a custom ring tone for a contact

      66
    • Turn off all ring tones and sounds

      66
  • View and respond to Instant Preview notifications

    66
    • Turn off the Instant Previews feature

      66
    • Respond directly to an Instant Preview notification

      67
  • Lock Screen Preview notifications

    67
    • Turn off the Lock Screen Preview feature

      67
    • View a Lock Screen Preview notification

      67
  • Troubleshooting: Ring tones, sounds, and alerts

    68
    • My device doesn't display Instant Preview notifications

      68
    • My device doesn't display Lock Screen Preview notifications

      68
• Messages

  69
  • BlackBerry Hub

    69
    • Staying connected with the BlackBerry Hub

      69
    • The BlackBerry Hub at a glance

      70
    • Shortcuts: BlackBerry Hub

      70
    • Setting up and managing accounts

      71
      • Tutorial: Setting up an email account on a BlackBerry 10 device

        71
      • Tutorial: Setting up a Facebook account on a BlackBerry 10 device

        71
      • Tutorial: Setting up a Twitter account on a BlackBerry 10 device

        71
      • Tutorial: Setting up a LinkedIn account on a BlackBerry 10 device

        71
      • Tutorial: Setting up an Evernote account on a BlackBerry 10 device

        72
      • Set up email or other types of accounts on your device

        72
      • Change account settings

        75
      • Remove an account from your device

        75
      • Troubleshooting: Setting up accounts

        75
    • BlackBerry Hub message list icons

      76
    • Viewing and searching messages

      77
      • Where is my email or other messages?

        77
      • Navigate your list of messages and notifications

        77
      • View messages by account or message type

        78
      • View filed email

        78
      • Search for a message

        78
      • View unread or flagged messages or messages with attachments

        78
      • Viewing important messages with the BlackBerry Priority Hub

        78
      • View attachments sent to you

        79
    • Send email and messages from the BlackBerry Hub

      80
    • Managing messages

      82
      • Delete a message

        82
      • Filing email

        82
      • Flag a message

        83
      • Mark a message as read or unread

        83
      • Download or share a picture from an email

        83
      • Save a draft email

        83
    • Securing your email

      84
    • Tips: BlackBerry Hub

      86
    • BlackBerry Hub settings

      88
      • Set an out-of-office reply

        88
      • Add a signature to an email account

        89
      • Change your default email address or calendar

        89
      • Change how messages are displayed in the BlackBerry Hub

        89
      • Color code your email accounts

        90
      • Change the accounts that appear in the BlackBerry Hub

        90
      • Change options for sending and receiving text messages

        90
      • Change advanced settings for text messages

        90
      • Turn off cell broadcast messages

        91
    • Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub

      91
    • About public warning messages

      91
    • Troubleshooting: BlackBerry Hub

      92
• Passwords and security

  94
  • Security

    94
    • Passwords and locking

      94
      • Lock or unlock your device

        95
      • Change or remove your device password

        97
      • Protect your SIM card with a PIN

        97
    • Finding and protecting a lost device

      98
      • Tutorial: Setting up BlackBerry Protect on a BlackBerry 10 device

        99
    • Setting security permissions for apps

      99
    • Change or view app permissions

      99
    • Securing your email

      100
    • Wipe your device to delete your data

      101
    • About BlackBerry Balance

      102
    • Switch between your personal and work spaces

      102
    • Using Parental Controls

      103
    • Turn on encryption

      104
    • Import a certificate from your computer

      104
    • Managing VPN profiles

      105
    • About smart cards

      105
    • Using a smart card with your device

      106
      • Import a certificate from a smart card

        106
    • Frequently asked questions: Security

      107
      • How do I reset my device password if I forget it?

        107
      • What content is in my work space and my personal space?

        107
      • Can I use personal apps on my work's network?

        108
      • Where is my picture that I just took?

        109
      • What happens to my device data if I leave my organization?

        109
  • Work space and BlackBerry Balance

    109
    • About BlackBerry Balance

      109
    • Switch between your personal and work spaces

      110
    • Frequently asked questions: Work space and BlackBerry Balance

      112
      • Does my device have BlackBerry Balance?

        112
      • How do I set up BlackBerry Balance?

        112
      • What content is in my work space and my personal space?

        112
      • Can I use personal apps on my work's network?

        114
      • Where is my picture that I just took?

        114
      • What happens to my device data if I leave my organization?

        114
    • Troubleshooting: Work space and BlackBerry Balance

      114
      • My device is quarantined

        114
  • BlackBerry ID

    115
    • About BlackBerry ID

      115
    • Set up a new BlackBerry ID

      115
    • Change your BlackBerry ID password

      115
    • Change your BlackBerry ID information

      115
    • Tutorial: Creating a BlackBerry ID on a BlackBerry 10 device

      116
    • Tutorial: Signing in with a BlackBerry ID on a BlackBerry 10 device

      116
    • Using your BlackBerry ID to switch devices

      116
    • FAQ: BlackBerry ID

      117
      • How do I reset my lost or forgotten BlackBerry ID password?

        117
      • What is the difference between my BlackBerry ID username and screen name?

        117
      • Why do I need to re-enter my BlackBerry ID password?

        117
      • Can I sign out of BlackBerry ID and sign in with a different BlackBerry ID

        117
    • Troubleshooting wizard: I need help with my BlackBerry ID

      118
  • Password Keeper

    118
    • About Password Keeper

      118
    • Transfer passwords to Password Keeper

      118
    • Manage passwords in Password Keeper

      119
    • Change the Password Keeper password

      119
    • Use a password or username from Password Keeper

      119
    • Hide or show passwords in Password Keeper

      120
    • Generate a random password

      120
    • Search in Password Keeper

      120
    • Lock Password Keeper

      121
    • Create security questions and answers in Password Keeper

      121
    • Duplicate the password record

      121
    • Add a password record to your favorites

      121
    • Share text and websites with Password Keeper

      122
    • Shortcuts: Password Keeper

      122
• Media

  123
  • Camera

    123
    • Camera app at a glance

      123
    • Taking pictures and recording videos

      123
      • Turn on autofocus lock

        124
      • Peek at the last picture or video that you took

        125
    • Using Time Shift mode

      125
    • Change the capture settings

      126
    • Change the camera settings

      127
    • Troubleshooting: Camera

      128
  • Pictures

    129
    • Pictures app at a glance

      129
      • Date screen

        129
    • Viewing your pictures

      130
      • Switch between your personal and work spaces

        130
    • Set a picture as your wallpaper

      131
    • Edit a picture

      131
    • Share a picture

      131
    • Take a screen shot of your device

      132
    • Organizing your pictures and albums

      132
    • Supported picture file extensions

      133
    • Troubleshooting: Pictures

      133
  • Music

    134
    • Music app at a glance

      134
      • Playlists screen

        135
    • Playing your music

      135
    • Creating playlists and organizing your music

      136
    • Organize your music on the Now Playing screen

      137
      • Add music to the Now Playing screen

        137
      • Remove and order songs on the Now Playing screen

        137
      • Save your music on the Now Playing screen as a playlist

        137
      • Play your last music selection

        138
    • Change the volume

      138
    • Tips: Music

      138
    • Supported audio and video file extensions, formats, and codecs

      138
    • Troubleshooting: Music

      140
  • Videos

    140
    • Videos app at a glance

      140
      • Date screen

        141
    • Watching your videos

      141
    • Change the volume

      142
    • Edit a video

      142
    • Supported audio and video file extensions, formats, and codecs

      142
    • Troubleshooting: Videos

      144
  • BlackBerry Story Maker

    144
    • About BlackBerry Story Maker

      144
    • Preview a story in BlackBerry Story Maker

      144
    • Creating and editing stories

      144
    • Delete a story in BlackBerry Story Maker

      145
    • Change your BlackBerry Story Maker settings

      145
  • Media sharing

    145
    • About sharing media

      145
    • Play or view your media file on a DLNA Certified device

      146
    • Share your media files with DLNA Certified devices

      146
    • Give your device a nickname

      147
• Maps and locations

  148
  • Maps

    148
    • Finding a place

      148
      • Find a place on a map

        148
    • Start turn-by-turn directions

      148
      • Switch to the map or detail view for turn-by-turn directions

        149
      • Show or hide traffic

        149
      • Mute voice-guided directions

        149
      • Avoid toll roads, highways, or ferries on your route

        149
      • Recalculate routes

        150
    • My places

      150
      • View a contact’s address on a map

        151
    • Changing settings for Maps

      151
      • Switch between kilometers or miles

        151
      • Change default route settings

        152
      • Switch between voice-guided prompts and tones

        152
  • Location services

    152
    • About location services

      152
    • Turn on or turn off location services

      152
    • Turn on or turn off traffic data

      152
    • Turn on or turn off location-based ads

      153
    • Change location permissions for apps

      153
  • Compass

    154
    • Compass at a glance

      154
    • About the compass

      154
    • Point the compass to true north or to magnetic north

      154
    • Troubleshooting: Compass

      155
• Applications and features

  156
  • Remember

    156
    • Collecting and organizing tasks, notes, and more with the Remember app

      156
    • Adding a folder or an entry to the Remember app

      156
      • Create a folder in the Remember app

        156
      • Add an entry to the Remember app

        156
      • Record a voice note

        157
      • Send something to the Remember app

        158
    • Changing a Remember folder or entry

      158
    • Delete a folder or an entry in the Remember app

      159
    • Viewing and searching your Remember entries

      159
      • Search for an entry in the Remember app

        159
      • View Remember entries that have the same tag

        159
    • Troubleshooting: Remember app

      159
  • Calendar

    160
    • About the Calendar app

      160
    • The Calendar app at a glance

      161
    • Shortcuts: Calendar app

      161
    • Set up email or other types of accounts on your device

      161
    • Subscribe to a public calendar on your device

      162
    • Check your upcoming events from the BlackBerry Hub

      162
    • View your events

      163
    • Find email and files associated with an event

      163
    • Check who you're meeting with

      163
    • Create an event

      163
    • Hide a calendar

      165
    • Change or delete an event

      165
    • Join a conference call from a meeting reminder

      165
    • Save conference call details in the Calendar app

      166
    • Send an "I will be late" message

      166
    • Share a file with meeting participants

      166
    • Calendar app settings

      166
      • Change your default email address or calendar

        166
      • Change the email address to use with each calendar

        167
      • Change the color for a calendar

        167
      • Change default settings for events

        167
      • Change how your calendar is displayed

        168
    • Troubleshooting: Calendar app

      168
  • Contacts

    169
    • About the Contacts app

      169
    • Contacts at a glance

      169
    • Shortcuts: Contacts

      169
    • Adding contacts

      170
      • Set up email or other types of accounts on your device

        170
      • Add a contact to the Contacts app

        170
      • Copy contacts to and from your SIM card

        170
      • Add a contact from the BlackBerry Hub

        171
      • Add a contact from the Calls screen

        171
    • Contact views

      171
    • Changing contacts

      172
    • Add a contact to your favorites

      172
    • Contact someone

      172
    • Set a custom ring tone for a contact

      173
    • Search for a contact

      173
    • Filtering contacts

      173
    • Sort your contacts

      174
    • Share a contact

      174
    • Troubleshooting: Contacts

      174
  • Clock

    175
    • Clock at a glance

      175
    • Shortcuts: Clock

      175
    • Change the clock face

      176
    • Alarm clock

      176
    • Stopwatch

      178
    • Timer

      178
    • World clock

      179
    • Turn on bedside mode

      179
  • Calculator

    181
    • Calculator at a glance

      181
    • Using the calculator

      181
  • Browser

    182
    • Browsing the Internet

      182
      • Browser at a glance

        182
      • Shortcuts: Browser

        183
      • Go to a website

        183
      • Using Browser tabs

        183
      • Share a link or picture

        184
      • Search for text on a webpage

        185
      • View webpages in a reader-friendly format

        185
      • Find files that you downloaded

        185
      • Bookmark a favorite webpage

        185
      • Add a website to your home screen

        186
      • Changing your Browser settings

        186
    • Bookmarks and history

      186
      • Bookmark a favorite webpage

        186
      • View your Browser bookmarks

        186
      • Organizing your bookmarks

        187
      • View your browsing history

        187
    • Browsing safely

      188
      • About website certificates

        188
      • Website certificate icons

        188
      • Change Browser security settings

        188
      • Change permissions for specific websites

        189
    • Troubleshooting: Browser

      189
  • Smart Tags

    190
    • The Smart Tags application explained

      190
    • Scan a QR Code, barcode, or an NFC tag

      190
    • Create your own smart tag

      191
    • Favorite a smart tag

      192
    • Share a smart tag

      192
    • Erase smart tag information from an NFC tag

      193
  • Voice Control

    193
    • Using the BlackBerry Voice Control app

      193
      • Making a phone call with the Voice Control app

        194
      • Searching using the Voice Control app

        194
      • Ask a question using the Voice Control app

        195
      • Send messages using the Voice Control app

        195
      • Book a meeting or appointment with the Voice Control app

        195
      • Set a reminder with the Voice Control app

        195
      • Type using voice dictation

        195
      • Set an alarm using the Voice Control app

        196
      • Get directions using the Voice Control app

        196
      • Change your Facebook status using the Voice Control app

        196
      • Post a tweet using the Voice Control app

        196
      • Post a LinkedIn update using the Voice Control app

        196
      • Save notes and memos using the Voice Control app

        196
      • Check your wireless coverage status using the Voice Control app

        197
      • Check your battery level using the Voice Control app

        197
      • Hear your latest unread message read back to you

        197
    • Voice Control settings

      197
      • Change your Voice Control language

        197
      • Change your voice response settings

        198
  • Games

    198
    • Shortcuts: Games

      198
    • Change your Games profile

      198
    • Invite a friend to the Games app

      199
    • Add a game

      199
    • Add a game to your favorites

      199
    • Recommend a game

      200
    • Invite a Games friend to BBM

      200
    • Start a BBM chat with a Games friend

      200
    • Troubleshooting: Games

      200
  • Organizing apps

    201
    • Leave an app or close an app

      201
    • Move an app around the home screen

      201
    • Add folders to the home screen

      201
    • Move an app out of a folder

      201
    • Rename a folder

      201
• Documents and files

  203
  • Documents To Go

    203
    • Getting started with Documents To Go

      203
    • Access work files

      204
    • Editing documents

      205
    • Editing spreadsheets

      206
    • Editing slideshows

      207
    • Presenting slideshows

      208
    • Shortcuts: Documents To Go

      209
  • File Manager

    210
    • Viewing files

      210
    • Managing your files

      211
    • Transferring files

      212
    • Working with files stored in the cloud

      213
    • Working with zip files

      214
  • Storage space and media card

    214
    • Moving or copying media files and documents

      214
    • Insert a media card

      216
    • Using a media card

      217
    • Check how much storage space is free

      218
    • Frequently asked questions: Storage space and memory

      219
      • How do I free up storage space?

        219
        • Optimize your device's performance

          219
    • Error messages: Media card

      219
    • Troubleshooting: Storage space

      220
      • My device isn't recognized when I connect it to my computer

        220
• Settings and options

  221
  • Connections

    221
    • Check which wireless networks your device connects to

      221
    • Give your device a nickname

      221
    • Wireless connections icons

      221
    • Tips: Choosing a connection

      223
    • Turn on airplane mode

      224
    • Mobile network

      225
      • Connect to the mobile network

        225
      • Roaming

        225
      • Troubleshooting: Mobile network

        226
    • Wi-Fi

      226
      • Connect to a Wi-Fi network

        226
      • Tutorial: Setting up Wi-Fi on a BlackBerry 10 device

        227
      • Delete a saved Wi-Fi network

        227
      • Disable or re-enable a saved Wi-Fi network

        227
      • Wi-Fi network settings

        228
      • Add a VPN profile

        229
      • Troubleshooting: Wi-Fi

        229
        • Troubleshooting wizard: I can't connect to a Wi-Fi network

          229
    • Mobile Hotspot mode

      231
      • Sharing your Internet connection using Mobile Hotspot mode

        231
        • Use Mobile Hotspot mode to share your Internet connection

          231
      • Find your Mobile Hotspot mode settings

        231
      • Disconnect a device from your mobile hotspot

        232
      • Troubleshooting: Mobile Hotspot mode

        232
    • Internet tethering

      232
      • Sharing your mobile network connection using Internet tethering

        232
      • Troubleshooting: Internet tethering

        233
    • Bluetooth

      233
      • Turn on Bluetooth technology

        233
      • Pair and connect with a Bluetooth enabled device

        233
      • Rename a paired or saved Bluetooth enabled device

        234
      • Disconnect from a paired Bluetooth enabled device

        234
      • Delete a saved Bluetooth enabled device

        234
      • Pairing your device with a car

        235
      • Set how Bluetooth enabled car kits access your messages

        235
      • Let your car kit use your device's network credentials

        235
      • Automatically establish a Bluetooth connection when you turn on your device

        236
      • Troubleshooting: Bluetooth

        236
    • NFC

      237
      • What is NFC?

        237
      • Turn on NFC

        237
      • Send a file using NFC

        237
      • Find your NFC settings

        238
  • Software Updates

    238
    • How do I update the software on my BlackBerry 10 device?

      238
  • Language

    239
    • Change your display language

      239
    • Change your typing language

      239
    • Change your language while typing

      239
    • Change your voice input language

      239
  • Keyboard and typing

    240
    • Keyboard and typing at a glance

      240
    • Home screen shortcuts

      240
    • Creating custom text shortcuts

      243
      • Clear the learned words list

        243
    • Typing on the Keyboard

      244
      • Shortcuts: Typing

        244
    • Type faster with automated assistance settings

      245
    • Cut, copy, and paste text

      246
    • Selecting word suggestions that appear while you type

      246
    • Spell check

      246
    • Change Keyboard, input, or typing settings

      247
  • Battery and power

    247
    • Turn off your device

      247
    • Battery and charging icons

      248
    • Check your battery power level

      249
    • Charge your device

      249
    • LED and battery notifications

      250
    • Battery safety

      251
      • RIM and environmental sustainability

        251
    • Frequently asked questions: Battery and power

      251
      • How can I extend battery life?

        251
  • Accessibility

    253
    • Customize your accessibility settings

      253
    • Turn on Magnify mode

      253
    • Change your font size

      255
    • Turn on Hearing Aid mode

      255
    • Turn on TTY support

      255
    • Turn on or turn off the BlackBerry Screen Reader

      255
    • BlackBerry Screen Reader settings

      256
    • BlackBerry Screen Reader gestures

      258
    • Turn on Closed Captions

      261
  • BlackBerry Link features on your device

    261
    • About BlackBerry Link features on your device

      261
    • Working with files stored on your computer

      262
    • Troubleshooting: BlackBerry Link

      263
• Legal notice

  265