Acronis Backup and Security 2010 BSHPBZEN Manuel D’Utilisation
Codes de produits
BSHPBZEN
● The installation hangs out and, possibly, your system freezes. Only a restart
restores system responsiveness.
● Installation was completed, but you cannot use some or all of the Acronis Backup
and Security 2010 functions.
To troubleshoot a failed installation and install Acronis Backup and Security 2010,
follow these steps:
follow these steps:
1. Clean up the system after the failed installation. If the installation fails,
some Acronis Backup and Security 2010 registry keys and files may remain in
your system. Such remainders may prevent a new installation of Acronis Backup
and Security 2010. They may also affect system performance and stability. This
is why you must remove them before you try to install the product again.
your system. Such remainders may prevent a new installation of Acronis Backup
and Security 2010. They may also affect system performance and stability. This
is why you must remove them before you try to install the product again.
If the error screen provides a button to run an uninstall tool, click that button to
clean up the system. Otherwise, proceed as follows:
clean up the system. Otherwise, proceed as follows:
a. Contact the Acronis Inc. technical support as described in
and ask for the uninstall tool.
b. Run the uninstall tool using administrator privileges.
c. Restart your computer.
2. Check if you have any other security solution installed as they may disrupt the
normal operation of Acronis Backup and Security 2010. If this is the case, we
recommend you to remove all of the other security solutions and then reinstall
Acronis Backup and Security 2010.
recommend you to remove all of the other security solutions and then reinstall
Acronis Backup and Security 2010.
3. Try again to install Acronis Backup and Security 2010. It is recommended that
you download and run the latest version of the installation file from
.
4. If installation fails again, contact Acronis Inc. for support as described in
33.2. Acronis Backup and Security 2010 Services Are Not
Responding
Responding
This article helps you troubleshoot the Acronis Backup and Security 2010 Services
are not responding error. You may encounter this error as follows:
are not responding error. You may encounter this error as follows:
● The Acronis icon in the
is grayed out and a pop-up informs you that
the Acronis Backup and Security 2010 services are not responding.
● The Acronis Backup and Security 2010 window indicates that the Acronis Backup
and Security 2010 services are not responding.
The error may be caused by one of the following conditions:
● an important update is being installed.
Troubleshooting
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