Avaya 15-601063 Manuel D’Utilisation

 The GoTo action will transfer the caller to another start point.

1. Click the 

 Basic Actions icon and select 

 GoTo.

 

The GoTo action needs to contain details of where to transfer the caller to.

1. Select the Specific tab.

2. In the field Please select a node to go to, click 

 to browse to select a start point, module or system defined

variable. For short codes, the browse method does not work. Instead enter "Short Codes.xxx" where xxx is the short
code key sequence.

·

Select the option Start point or module. Select from the available options.

·

Users - all the users with specific start points are listed.

·

Groups - all the Groups with specific start points are listed.

·

Any default start point.

·

Any available modules.

·

Select the option System defined variables to browse the available call variables. You can also type the name of the
start point directly.

When details of the transfer location, the GoTo action does not need to be connected to another
connection. If you do connect this action to a following action, the connection will not be used.