Avaya 15-601063 Manuel D’Utilisation
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15-601063 Issue 20l (03 March 2009)
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8.2.1.2 Retrieving Data from the Database
The Bookshop_Welcome module allows callers to choose to search the database by either the books ISBN number or
the author's name. The screen below shows the call flow module used when a search by ISBN is selected. The database
actions that have been used are shown below the call flow diagram, with details on the following pages.
the author's name. The screen below shows the call flow module used when a search by ISBN is selected. The database
actions that have been used are shown below the call flow diagram, with details on the following pages.