TROY Group TROY200 Series Manuel D’Utilisation

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User’s Guide 
Document #40181-120  Rev. A 
5-1
 
Section 5 – Where to Get Help 
Obtaining Technical Assistance 
TROY technical support is available to assist you with any questions concerning the setup, operation, or 
maintenance of your TROY200 Series Print Server. 
 
Worldwide Web Support 
Located at 
http://www.troygroup.com/wireless
, the TROY web site provides answers to many common 
technical questions and also includes copies of product manuals and literature, as well as utilities and 
firmware load images. 
 
Technical Support 
North and South America 
 
If you need to talk to one of our Technical Support Specialists, our support line is open Monday through 
Friday, 8 AM to 8 PM, Eastern Standard Time. 
 
U.S. 48 contiguous States: (800) 332-6427 
Canada, Alaska, Hawaii, and South America: +1-304-232-0899 
E-Mail : 
technicalsupport@troygroup.com
 
 
Europe 
 
Technical support is available in either German or English from Monday through Thursday, 9 AM to 12 
PM and 1 PM to 5 PM, and on Friday from 9 AM to 12 PM and 1 PM to 4 PM. 
 
Phone: +49-7032-9454-21 
E-Mail : 
support@troygroup.de
 
Web:      
http://www.troygroup.de