ResMed 100 Manuel D’Utilisation

25

Troubleshooting

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One of the keys was held down for more 
than 10 seconds or got stuck. 

Remove any blockages from the keypad.

The temperature inside the device is 
high. 

Ensure the ambient temperature 
conditions are within the specified 
operating range. 

The device is using the internal battery. 

Check if the power cord is properly 
connected to the device if you want to 
run from mains power.
Press the Alarm mute button 

 to cancel 

the alarm.

The device is powered by an external 
battery. 

Check if the AC power cord is properly 
connected to the device if you want to 
run from mains power.
Note: The alarm will be cleared 
automatically after one minute.

Power failure. The device stops delivering 
air pressure.

Remove the mask or the catheter mount 
from the tracheostomy tube until power 
is restored.

Power not connected or device is not 
switched on. 

Ensure the power cord is connected and 
press the switch at the back of the device 
once.

Ramp time is in use.

Wait for air pressure to build up.

Air filter is dirty.

Replace air filter.

Air tubing is kinked or punctured.

Straighten or replace tubing.

Air tubing is not connected properly.

Connect the air tubing firmly at both 
ends.

Mask and headgear not positioned 
correctly.

Adjust position of mask and headgear.

Plug(s) missing from access port(s) on 
mask.

Replace plug(s).

Pressure required for treatment may 
have changed.

See your clinician to adjust the pressure.

There is a large impedance (eg, 
antibacterial filter) in the air circuit.

Perfom the Learn Circuit function.

Humidifier control dial set too high, 
resulting in accumulation of water in the 
air tubing.

Turn humidifier control down and empty 
the water from the air tubing.

248705 Stellar 100 and 150 User Guide EUR1.book  Page 25  Monday, October 21, 2013  10:40 AM