Whirlpool CABRIO W10280477B Manuel D’Utilisation

First try the solutions suggested here or visit our website at www.whirlpool.com/help  

for assistance and to possibly avoid a service call.  

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and washer 

must be level to operate properly. Jam nuts must be tight 

against the bottom of the cabinet.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in Installation Instructions.

Load could be unbalanced.

Load dry items in loose heaps evenly around basket wall.  

Adding wet items to washer or adding more water to basket 

could unbalance washer.

Wash smaller loads to reduce imbalance.

Use Bulky Item cycle for oversized, non-absorbent items such as 

comforters or poly-filled jackets.

See “Cycle Guide” and “Using Your Washer” in this Use and  

Care Guide.

Empty pockets before washing. Loose items such as coins  

could fall between basket and tub or may block pump.  

It may be necessary to call for service to remove items.

Washer not level.

Water may splash off basket if washer is not level.

Fill hoses not attached tightly.

Tighten fill-hose connection. 

Are all four fill hose flat washers properly seated?

Drain hose connection

Pull drain hose from washer cabinet and properly secure it to 

drainpipe or laundry tub.

Check household plumbing for leaks 

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check 

all household plumbing for leaks (laundry tubs, drain pipe, 

water pipes, and faucets.)

Fill hose washers

It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel basket.  

Objects caught in washer 

drain system.

Clicking or metallic 

noises

Gurgling or humming

It is normal to hear the pump making a continuous humming sound 

with periodic gurgling or surging as final amounts of water are 

removed during the spin/drain cycles.

Washer may be  

draining water.

Check the following for 

proper installation:

Unbalanced loading can cause basket to be out of alignment  

and cause water to splash off tub. See “Using Your Washer”  

for loading instructions.

Washer not loaded properly.

Check the following for 

proper installation or see 

“Using Your Washer” 

section.

Not enough water  

in washer

Load not completely covered  

in water.

This is normal operation for an HE low-water washer. The load will 

not be completely underwater. The washer senses load sizes and 

adds correct amount of water for optimal cleaning.  See “What’s 

New under the Lid.” 
IMPORTANT: Do not add more water to washer. The added water 

lifts the load off the washplate, resulting in less cleaning.

Washer may not be level.