Moxa Technologies MOXA VPort 2310 Video Server 2310 Manuel D’Utilisation

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VPort 2310 User’s Manual 
Service Information 
 
F-4
Product Return Procedure 
 
For product repair, exchange, or refund, the customer must: 
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  Provide evidence of original purchase. 
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  Obtain a Product Return Agreement (PRA) from the sales representative or dealer. 
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  Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter 
product repair time. 
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  Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The 
PRA should be visible on the outside of the package, and include a description of the problem, 
along with the return address and telephone number of a technical contact.