Whirlpool Top-Loading Washer WTW4900BW Manuel Du Propriétaire

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and washer 

must be level to operate properly. Jam nuts must be tight 

against the bottom of the cabinet. See Installation Instructions.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in Installation Instructions.

Load could be unbalanced.

Load garments in loose heaps evenly around the washplate. 

Adding wet items to washer or adding more water to basket 

could unbalance washer.

Do not tightly pack. Avoid washing single items.

Use Bulky Items/Sheets cycle for oversized, non-absorbent 

items such as jackets and small comforters. See “Cycle Guide”.

See “Cycle Guide” and “Using Your Washer” in this Use and  

Care Guide.

Empty pockets before washing. Loose items such as coins  

could fall between basket and tub or may block pump. It may  

be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel basket.  

Objects caught in washer 

drain system.

Clicking or metallic 

noises

Gurgling or humming

It is normal to hear the pump making a continuous humming 

sound with periodic gurgling or surging as final amounts of 

water are removed during the spin/drain cycles.

Washer may be draining water.

Check the following for 

proper installation or see 

“Using Your Washer” 

section.

Washer may not be level.

Washer not level.

Water may splash off basket if washer is not level.  Check that 

load is not unbalanced or tightly packed.

Fill hoses not attached tightly.

Tighten fill-hose connection. 

Make sure all four fill hose flat washers are properly seated. 

Drain hose connection.

Pull drain hose from washer cabinet and properly secure it to 

drainpipe or laundry tub.

Check household plumbing for leaks 

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check 

all household plumbing for leaks (laundry tubs, drain pipe, 

water pipes, and faucets.)

Fill hose washers.

Check the following for 

proper installation:

Do not place tape over drain opening.

Unbalanced loading can cause basket to be out of alignment  

and cause water to splash off tub. See “Using Your Washer”  

for loading instructions.

Washer not loaded as  

recommended.

Not enough water  

in washer

Load not completely covered  

in water.

This is normal operation for an HE low-water washer. The load 

will not be completely under water. The washer senses load 

sizes and adds correct amount of water for optimal cleaning. 

See “What’s New under the Lid.”
IMPORTANT: Do not add more water to washer. Adding water 

lifts the garments off the washplate, resulting in less effective 

cleaning.

Humming

You may hear the hum of the sensing spins after you have started 

the washer. This is normal. 

Load sensing may be occurring.