Whirlpool WED87HED Manuel Du Propriétaire

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –  

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

START/PAUSE not touched firmly  

or held long enough.

Touch and hold START/PAUSE 2–5 seconds.

Household fuse is blown or circuit 

breaker has tripped.

There may be 2 household fuses or circuit breakers for  

the dryer. Check that both fuses are intact and tight, or that 

both circuit breakers have not tripped. Replace the fuses  

or reset the circuit breaker. If the problem continues, call  

an electrician.

Incorrect power supply.

Electric dryers require 240-volt power supply. Check with  

a qualified electrician.

Wrong type of fuse.

Use a time-delay fuse.

Dryer will not heat

Household fuse is blown or circuit 

breaker has tripped.

The drum may be turning, but you may not have heat. 

Electric dryers use 2 household fuses or circuit breakers. 

Replace the fuses or reset the circuit breaker. If the problem 

continues, call an electrician.

Incorrect power supply.

Electric dryers require 240-volt power supply. Check with  

a qualified electrician.

Supply line valve not open.

For gas dryers, make sure that the valve on the gas supply 

line is open.

Humming or whining noise 

with Steam cycle selected 

(on some models)

Water pump or water inlet valve  

(depending on model) on dryer is  

running.

The water pump or water inlet valve on the dryer is used 

during the Steam function. If the dryer has just been installed 

or unused for an extended period, the pump or valve may be 

louder and run longer. This is normal.
NOTE: The valve may make this noise even with no water 

line connected.

Thumping noise

Dryer hasn’t been used in a while.

This is due to temporary flat spots on the drum rollers.  

The thumping sound will diminish after a few minutes.

Rattling or vibrating noise

A small object caught between the 

edges of dryer drum.

Check the front and rear edges of the drum for small objects. 

Clean out pockets before laundering.

Dryer isn’t properly leveled.

The dryer may vibrate if not properly installed. See the 

Installation Instructions. All four dryer feet should be in firm 

contact with the floor.

Clothing is balled up in dryer.

When balled up, the load will bounce, causing the dryer to 

vibrate. Separate the load items and restart the dryer.

Clicking noise

Gas valve operating.

On gas dryers, you may hear the gas valve clicking as it 

opens and closes. This is normal.

Loud humming or 

increased noise during 

cycle

Load is packed tightly or exhaust vent 

is blocked.

Reduce load size to recommended load size in “Cycle 

Guide.” Run the dryer for 5–10 minutes. Hold your hand 

under the outside exhaust hood to check air movement. If 

you do not feel air movement or air movement is minimal, 

clean exhaust system of lint or replace exhaust vent with 

heavy metal or flexible metal vent. See the Installation 

Instructions.

Clothes are not drying  

satisfactorily or drying 

times are too long

EcoBoost

™

 option is on.

For optimal dry times, turn off the EcoBoost

™

 option.  

For optimal energy, turn on the EcoBoost

™

 option.

Lint screen is clogged with lint.

Clean lint screen before each load.

The exhaust vent or outside exhaust 

hood is clogged with lint, restricting air 

movement.

Run the dryer for 5–10 minutes. Hold your hand under  

the outside exhaust hood to check air movement. If you  

do not feel air movement or air movement is minimal, clean 

exhaust system of lint or replace exhaust vent with heavy 

metal or flexible metal vent. See the Installation Instructions.