Whirlpool WGD8700EC Manuel D’Utilisation

Troubleshooting — Connectivity

First try the solutions suggested here or visit our website at www.whirlpool.com/connect.

Dryer is not connected  

to home Wi-Fi router  

(Wi-Fi icon is OFF)

The dryer may be in standby mode.

Touch the POWER button on the dryer and observe indicators.  

All indicator lights are off when in standby mode.

The dryer has never been connected 

to the home Wi-Fi router.

See “Connectivity Setup” section.

The dryer has been connected to  

the home Wi-Fi router, but dryer  

Wi-Fi is OFF.

Press CONNECT. The Wi-Fi icon should blink while connecting 

(this may take up to 2 minutes).

Lost connection to home Wi-Fi router. Check whether the router is on and working with other 

computers or devices in the home (able to access the Internet).

Weak signal strength or signal 

interference between the dryer  

and router.

Try to place the wireless router closer to the dryer. It may be 

necessary to install a Wi-Fi range extender.

Wi-Fi icon does not light 

at all after pressing the 

Connect button

Something may be wrong with the 

dryer.

Unplug or disconnect dryer power for 30 seconds. Return power. 

Repeat Wi-Fi connect process.

Verify that the dryer operates correctly except for not being able 

to connect. Call for service.

Dryer is connected to 

home Wi-Fi router, but 

Whirlpool™ app or 

Smart Grid functions  

do not work

Smart Grid features on the dryer may 

be OFF.

Check whether either Smart Grid indicator is on continuously.
Touch CONNECT to turn Smart Grid feature on.

Connection to the Whirlpool™ app 

and Smart Grid service may be 

unavailable.

Check if the blue Smart Grid indicator is blinking.

User account has not been properly 

set up, or the dryer has not been 

registered in an account.

See “Connectivity Setup” section or the Whirlpool™ app directly 

for account setup and dryer registration instructions.
Verify that the dryer is paired with your account in the app.
Verify correct e-mail address, mobile number, and notification 

preferences.

 

Dryer is not connected 

•  Wi-Fi icon is OFF 

 

 

•   Smart Grid icons are OFF

 

Dryer is attempting to connect to home 

•   Wi-Fi icon is blinking slowly 

 

Wi-Fi router 

 

Dryer is connected to home Wi-Fi router, but 

•  Wi-Fi icon is ON 

 

Whirlpool™ app or Smart Grid functions do not work 

•  Blue Smart Grid icon is blinking slowly

 

Dryer is connected to home Wi-Fi router, and the  

•  Wi-Fi icon is ON 

 

Whirlpool™ app works 

•  Smart Grid icon is either ON or OFF — it is  

 

 

  not blinking