Lucent Technologies 555-230-024 Manuel D’Utilisation

Hospitality

Issue 5    January 1998

555-230-024

■

Remote consultations by non-physician medical staff, which are often 
difficult to arrange in rural areas. 

Nutritionists, for example, are particularly scarce in remote settings. A 
nutritionist can use video to communicate with a patient in a distant facility, 
showing food models of healthy portions and being face-to-face with the 
patient for better understanding.

The hospitality industry is composed primarily of hotels, 
motels, and restaurants. 
Hospitality facilities worldwide seek to:

— Control costs

— Improve operating efficiency and safety

— Enhance guest services

Hospitality providers must contain costs in order to maintain a profit and stay 
competitive in the industry.

Two ways to help control costs are as follows:

■

Separate long-distance calling privileges

Hotel and motel guests frequently place long-distance phone calls from 
their rooms, while providers disallow staff members from accessing 
long-distance phone service.

■

Charge guests more accurately for terminated calls

Hospitality providers need the ability to detect short duration calls (that is, 
calls that terminate before the specified answer detection time-out), 
enabling hotels to more accurately charge guests for these calls.

DEFINITY products can provide the following capabilities to the hospitality indus-
try to help control costs:

■

World Class Routing features, which allows hotels to separate 
long-distance calling privileges for guests and administrative staff.

■

An Answer Detection feature that enhances the DEFINITY system’s ability 
to detect short duration calls.